Focusing on One Potential Patient Type
July 9, 2024 at 4:00 AM
by Kathleen Bokrossy

In last week's On-Track Tuesday Blog, we discussed identifying Patient Profile Types.

By focusing on one type of patient at a time, we can address their specific needs more effectively. Instead of offering generic messaging that doesn’t resonate with anyone in particular, we craft messages tailored to specific patient profiles. This approach ensures that each message speaks directly to the unique characteristics and concerns of a particular patient type.

I remember seeing an ad about neck pain last year. The ads message was, "Are you experiencing numbness and tingling in your arm?" So here, we have anyone who may be experiencing numbness and tingling in their arm reach up their hand and say, "Yes! Yes I am experiencing numbness and tingling in my arm(s)." Then I clicked on the next link to learn more. Instead of "We fix Constricted Necks" or "We adjust Necks!" I wouldn't have clicked through to learn more.

So, think about potential patient types for Oral Risk Genetic Testing (AI Genetics), as an example. We held a webinar a couple of weeks ago with Dr. Lou Graham and a panel to share a revolutionary genetic test that has just launched in Canada!

If we were to consider potential patient types for Oral Risk Genetic Testing it could look like this:

Potential Patient Profile Types for Oral Risk Genetic Testing:

1. High Risk of Dental Issues: Patients with a family history of dental caries or periodontal disease.

2. Preventive Care Enthusiasts: Those who are proactive about their health and interested in preventive care measures.

3. Patients with Frequent Dental Problems: Individuals who have recurrent issues with cavities or gum disease despite regular dental care. Let’s help them put their mind at ease and discover if they are predisposed to dental disease.

4. New Patients: Providing a comprehensive initial assessment to tailor their dental care plan.

5. Patients with Compromised Immune Systems: Individuals with conditions like Diabetes, Obesity or Autoimmune Diseases that could exacerbate dental issues.

6. Patients with a Family History of Systemic Disease: Individuals who have a family history of systemic diseases such as Alzheimer’s, Diabetes, Heart Disease, and more, would benefit from the test due to the well-known oral-systemic connection.

7. Parents Concerned About Their Children's Dental Health: Offering early intervention for children who might be genetically predisposed to dental problems.

8. Patients Planning Major Dental Work: Those preparing for extensive dental procedures or orthodontic work, ensuring optimal long-term outcomes.

9. Patients Interested in Holistic Health: Individuals looking to integrate their dental health with overall wellness plans.

10. Regular Dental Hygiene Patients: Encouraging those who visit for regular hygiene appointments to take the next step in personalized care.

11. Patients in High-Stress Jobs: Stress can impact oral health, making preventive measures even more critical.

12. Lifestyle Choices (i.e. smoking, vaping, alcohol, diet): Individuals who smoke, vape, or consume alcohol regularly are at a higher risk for dental caries and periodontal disease due to the negative impacts these habits have on oral health.

Once you have this list for any treatment you offer in your practice, the list will grow and your messaging will be directed to that one particular patient on a larger scale, helping them identify that you might have what they need.

Stay tuned next week as I continue on this marketing path and will share some compelling headlines that will attract specific patient profile types. If you missed last week's On-Track Tuesday, you can read it below.

If you would like to watch the one-hour webinar on Oral Risk Genetic Testing, I am happy to share, we have it on our YouTube Channel. If you would like to learn more about how you can get Oral Risk Genetic Testing in our practice, visit Curion.

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Attracting New Patients to Your Dental Practice
July 2, 2024 at 4:00 AM
by Kathleen Bokrossy

With the patient attrition rate in most dental practices ranging between 10-20%, it's crucial to have a proactive strategy to attract new patients. Relying solely on word of mouth isn't enough.

One effective approach is to focus on specific patient profiles and design targeted campaigns for each type. By investing effort upfront, these campaigns can become self-sustaining and be repeated multiple times a year.

Consider the type of campaign you would like to run. For example, if you want to promote laser treatments, identify the patient profiles that would benefit most from these treatments. Create a campaign to attract these new patients while also encouraging your existing clients to explore more laser treatment options.

Promoting your services consistently is key. When patients see that you offer treatments for various conditions through your email communications and social media postings, they are more likely to be receptive when you introduce these options during their visits. This familiarity can make a significant difference in their willingness to consider new treatments.

It's a great idea to meet with your team and discuss the patient profile types you would like to attract to your practice. This is the foundation of an effective marketing strategy. Stay tuned for more helpful tips in next week's On-Track Tuesday!

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Dental Hygiene Quarterly Summer Special
June 25, 2024 at 4:00 AM
by Kathleen Bokrossy

Our Dental Hygiene Quarterly (aka DHQ) Summer Special ~ Learn and Save ~ with the CDHA is underway!

Why do I love DHQ so much? DHQ has been available to dental hygienists for 22 years! We just delivered the Summer Issue and it is our 88th Volume! I did the math yesterday... 88 Volumes/4 year = 22 years! Wow!

That is something worth celebrating and something that we are so proud to be a part of.

Dental Hygiene Quarterly was created many years ago and I remember my first speaking opportunities were with DHQ. I was super nervous and not too comfortable in front of a camera! Fast forward to 2016 when DHQ came under the rdhu umbrella and I am thrilled to be the publisher and enjoy connecting online!

My son, Aiden, would do any video-taping (prior to the pandemic) and now manages the editing and production part.

With the Summer-Time upon us, as I mentioned last week, summer is a time for relaxation and rejuvenation, but it’s also a prime opportunity to invest in your future professional growth. Enjoy the peace-of-mind over the summer knowing that you are all set to stay current this Fall! Our Dental Hygiene Quarterly Summer Special offers an incredible chance for members to elevate their expertise and stay ahead in their field and save money!

Here are the top benefits of signing up for this exclusive offer:

1. Continuous Professional Development

Our ‘Dental Hygiene Quarterly’ program ensures that you receive approximately 3 hours of high-quality continuing education every quarter. This consistent learning schedule helps you stay up-to-date with the latest advancements and best practices in dental hygiene, ensuring your skills and knowledge are always current and helps keep you On-Track with half of your QA Requirements!

2. Diverse and Relevant Topics

Each quarter, we bring you a carefully curated selection of topics and ideas that are both relevant and forward-thinking. These topics are designed to challenge your existing knowledge and introduce you to new concepts and techniques that you might not have considered. This diversity ensures a well-rounded professional development experience.

3. Convenience and Flexibility

We understand the demands of a busy professional life. That’s why our program is designed to be convenient and flexible. You can access the educational content at your own pace and on your own schedule, making it easier to fit professional development into your life without sacrificing other commitments. And a little can put it on a faster speed if you learn better this way. Rewind, recapture, the options are at your fingertips!

4. Expert-Led Sessions

Our courses are led by industry experts who bring a wealth of experience and insight to each session. Learning from these professionals ensures that you receive practical, real-world knowledge that you can apply directly to your practice.

5. Enhance Your Career Prospects

Continuous learning and professional development are key to career advancement. By participating in our quarterly program, you demonstrate a commitment to your profession and your ongoing education. This dedication can make you a more attractive candidate for promotions, new job opportunities, or specialized roles within your field. Add DHQ to your CV!

6. Stay Ahead of Industry Trends

The dental hygiene field is constantly evolving. Our quarterly updates ensure that you stay ahead of industry trends and innovations. Being knowledgeable about the latest developments allows you to provide the best possible care to your patients and positions you as a leader in your practice.

7. Boost Confidence and Competence

Regular professional development boosts your confidence and competence in your role. As you gain new knowledge and skills, you’ll feel more assured in your abilities and more prepared to tackle any challenges that come your way. If you are anything like me, I just love learning and it charges me!

8. Exclusive Summer Special Offer

Our Summer Special is an exclusive offer designed to make it even more enticing to join. Take advantage of special pricing available only during this period. This is a membership benefit with the Canadian Dental Hygienists Association and it's the perfect time to commit to your professional growth and reap the rewards of continuous education.

Join our Summer Special today and take the first step toward a brighter, more successful and fulfilled future!

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Making The Most Out Of Your Summer
June 18, 2024 at 4:00 AM
by Kathleen Bokrossy

We held our last in-person program on Saturday and look forward to taking a break in the summer from in-person and online courses to prepare for getting back at it in September! Our summers are so short. We have always planned to block off July and August and have our Academic Year from September to June so that we can also give our members the opportunity to unplug over the summer.

The summer is a time for a well-deserved break! This seasonal pause is important for our mental and physical well-being, setting the stage for a more productive and fulfilling professional development journey when September rolls around.

Whether you are working in clinical practice for a DSO or private practice, you have your own independent practice or are in a non-traditional role as a dental hygienist, here's why unplugging in the summer is essential and how it can supercharge your professional growth in the fall.

1. Recharge Your Mental Batteries

As dental professionals our lifestyle often entails a relentless pace, with constant demands on our time and energy. Over time, this can lead to burnout, reducing our creativity, productivity, and overall happiness. Taking a mental break during the summer allows our brains to rest and rejuvenate. Just like a computer needs to reboot to function optimally, our minds need downtime to process and recover from the stress and challenges of our work life!

2. Boost Creativity and Innovation

Stepping away and taking the time to relax can foster creativity. Engaging in different activities, exploring new environments, and simply allowing your mind to wander can spark fresh ideas and perspectives. When we are not tethered to our usual routines, we can think more freely and innovatively. By the time September arrives, you might find yourself brimming with new ideas and solutions that can be applied to both your personal and professional development!

3. Strengthen Personal Relationships

Summer is an excellent time to reconnect with family and friends. Strengthening these personal bonds is vital for emotional support and overall happiness. These relationships provide a grounding influence, helping to maintain a healthy work-life balance. It takes effort to plan get togethers and weekends away. Now is the time to start making plans with your loved ones!

4. Reflect and Realign Goals

Taking a step back during the summer allows you to reflect on your career goals and achievements. Where are you at with your professional goals, Pearl? Are you happy in your practice? This time of reflection is crucial for realigning your efforts and make changes where you need. If something isn't working for you, you can plan more effectively for the future during this time.

5. Improve Physical Health

Summer offers the perfect opportunity to engage in physical activities. Whether it's hiking, swimming, biking, or simply walking in nature, these activities can improve physical health, reduce stress, and enhance overall well-being. Take time for you over the summer. A healthy body supports a healthy mind.

6. Prepare for a Fresh Start

Unplugging in the summer creates a natural break in the year, offering a chance to start anew in September. I always feel like September is January. It's a frest start. A new beginning! This period of rest helps clear your mind, making it easier to absorb new information and tackle new challenges. When you return back to the 'norm' with a refreshed perspective, you are more likely to be motivated and enthusiastic about learning and growth.

7. Increase Productivity and Focus

A well-rested mind is more productive and focused. After a summer of mental relaxation, you will likely find it easier to concentrate and engage deeply with your professional development activities. This enhanced focus can lead to more effective learning and skill acquisition, ultimately benefiting your career.

Unplugging mentally during the summer is not just a luxury; it’s a necessity. It allows you to recharge, foster creativity, strengthen relationships, reflect on goals, improve health, and prepare for a fresh start. By taking this time to relax and rejuvenate, you set yourself up for a successful and productive return to professional development in September.

So, as the summer sun is calling, embrace the opportunity to unplug, knowing that it’s an investment in your future professional!

Stay tuned for our Summer Specials! Purchase over the summer and save time and money throughout the year. The 'All Access Virtual Pass' (get access to ALL live streaming courses with one price/one pass) and 'Dental Hygiene Quarterly Summer Special' (Purchase 3 years for $369). Stay tuned for separate emails on these.

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Upcoming Professional Development Opportunities
June 11, 2024 at 4:00 AM
by Kathleen Bokrossy

We are almost halfway into June, just before we take a little break from courses for the summer.

I wanted to share with you what we have coming up so you can feel good about the first half of your Professional Development for 2024!

We have one spot remaining for our Laser Certification course at rdhu. This is the last chance for lasers until we return in September. Click here if you would like to take that last spot!

We have an amazing opportunity to discover how you can revolutionize your practice with AI-Driven Genetic Insights. We have a FREE webinar on Thursday, June 27th from 8:15PM - 9:15PM EST. We sent out an email yesterday to our members and have a few hundred already registered. We can only take 1000 registrants, so if you are interested, please register ASAP. The email we sent to you is now connected with Zoom so you no longer have to register separately in Zoom! That said, this means that link is unique just for you. If you would like to invite your dentist and other members of your team, you will need a separate link for them. You can share this one:

Live Streaming this Month:

Your National Crash Course for Implementing the Classifications of Periodontal and Peri-Implant Diseases and Conditions

  • Part 1: Recording Available
  • Part 2: Monday, June 17th - 7:00 PM - 9:00 PM EST

What Lies Beneath: Discovering the 'Path' in Common Abnormal Oral Lesions

  • Part 1: Thursday, June 13th - 7:30 PM - 9:00 PM EST
  • Part 2: Thursday, June 20th - 7:30 PM - 9:00 PM EST

Our Summer Specials will be launching very shortly! All Access Virtual Pass (get access to ALL live streaming courses with one price/one pass) and Dental Hygiene Quarterly (Purchase 3 years for $369). Stay tuned for separate emails on these.

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

An rdhu Update
June 4, 2024 at 4:00 AM
by Kathleen Bokrossy

I wanted to take a moment to share some important news regarding a significant change within our leadership team.

Beth has decided to leave rdhu to pursue an exciting new opportunity with one of our valued sponsors, Curion. Friday will be her last day! Beth, being the awesome person she is, gave us plenty of notice. She wanted to make sure that all is in place for our next Academic Calendar Year (September 2024 - June 2025). Thank you, Beth!

We both have a very special relationship with Curion and rdhu works closely with Curion, so it is a nice fit for Beth.

Beth has been an integral part of our organization for the last 6 years, contributing immensely to our growth and success! We have also had a lot of fun together along the way travelling to Finland and from coast to coast across Canada. We often kid how we are like a married couple as we are so in sync with each other and often don't even need to use words to communicate.

While we will miss her leadership and vision, we are also supportive of this new chapter in her professional journey and excited for both Curion and Beth.

Please join me in extending our heartfelt thanks and best wishes to Beth as she embarks on this new endeavor. We are confident that Beth will continue to achieve great things and we will be continuing to work together in many ways so she won't be gone gone from rdhu :)

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Staying Connected With Your Patients
May 28, 2024 at 4:00 AM
by Kathleen Bokrossy

The JDIQ Conference in Montreal is happening right now! If you are planning on being there today, be sure to go by the Curion Booth and say Hi to Beth and check out the LM Dental Instruments.

We presented two hands-on instrumentation workshops on Friday at JDIQ and it was so nice to meet many of our members in person. Thank you to all of you who joined us! Both Beth and I absolutely love presenting on all things instrumentation. As you may know, I have a passion for ensuring that dental hygienists always use optimal hand instruments and ultrasonic inserts. If you ever get a chance to take one of our in-person programs, I encourage you to do so. You will leave feeling excited to get back to practice and sharpen all of your instruments as well as getting your kits organized and adding a few additions!

On Saturday I left Montreal and went straight to Halifax where we celebrated my daughter's graduation yesterday. She completed a 5-year Co-op Chemical Engineering program. In a long line of guys coming down the convocation aisle, there was Gillian. This is a male dominating profession for sure. I remember during her gap year she was contemplating between Chemical Engineering and Dentistry. I would have loved for her to go into dental hygiene or dentistry but she chose her dad's route, and is now a Chemical Engineer! I couldn't be more proud of her. I am sitting here in a gorgeous beach house right on the coast as I type. I just love Nova Scotia and will miss my frequent trips here. But I will be back! I would love to have a conference out here one day. If you are from the East Coast and would attend an rdhu conference, please reply to this email and say "Yes, we would love a conference out here" and we shall see what transpires!

I am dedicated to my Tuesday emails no matter where I am. I always like to take the time to reflect and connect! There was a time where these emails would take me days to write, review and redo! I would overthink all things. I have come to enjoy writing, and like anything we do consistently, it becomes easier. I have also come to accept that it doesn't have to be perfect.

Creating content and value is more important than putting out less content that you feel needs to be perfect.

Do you share content and provide value to your patients? This is a great opportunity for you to stay connected with your patients when they are not in your chair. You can connect with them via email or create short videos on helping them maintain their oral health. You can also educate them on all the treatment and services you provide.

Creating content and providing value, even if it's not perfect, is essential because it fosters connection, authenticity, and continuous improvement!

This is a great opportunity for you to engage with your patients, build trust, and demonstrate a genuine commitment to their needs.

The patient/client experience doesn't have to end when they leave your practice. By staying connected with them, it will enhance the treatment you are currently providing.

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Are You On-Track With Your Quality Assurance Requirements?
May 21, 2024 at 4:00 AM
by Kathleen Bokrossy

I hope you had an amazing long weekend! It is hard to believe that we just had the first long weekend kick-off to the summer! 2024 is going by too quickly!

We have been so fortunate to have taken part in, and hosted, so many wonderful professional development activities this year.

This is a good time of year to check in with yourself and assess where you are at with your PD/CE hours.

Are you On-Track with your Quality Assurance requirements?

When checking in with yourself, if you find you are a bit behind with your hours, think of ways to make things easier to help you stay on track. I am a big believer in The Easy Button!

The Dental Hygiene Quarterly is a great example of an Easy Button to help you stay on track. Every quarter we deliver approximately 3 hours of CE into your own personal portal.

The All Access Virtual Pass is another great way to keep up with your hours and also keep you feeling inspired and engaged along the way!

We created this initiative last year for the Academic Year (September 2023 - June 2024) as a trial, as we really weren't sure if this would be something that we could continue to offer.

It is a one payment option to have access to ALL rdhu's live streaming courses available for the year.

This is now coming to a close at the end of next month!

Given the success of our All Access Virtual Pass and hearing such positive feedback from our members, we are thrilled to announce that we will be offering this again!

Registration will be open first to our existing members who have taken part in this. This will happen on June 15th.

On July 1st we will make the registration available to all members.

As you can imagine, space is limited for such a virtual program, so it will be based on a limited number available and/or by August 31st. Whichever comes first!

Be sure to check out the registration once we make it available.

In the meantime, feel free to use the worksheet below to assess your Professional Development to discover where you might be situated and make a plan to stay on-track, if needed!

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Click here for a QA Check In

Oral Cancer Screening in Your Practice
May 14, 2024 at 4:00 AM
by Kathleen Bokrossy

We had an incredible event on Friday with Jo-Anne Jones' Experiential Oral/Oropharyngeal Cancer Screening Workshop.

So much has changed over the years with respect to Oral Cancer, in the research, demographics and the societal trends, that it is essential for us to stay current with the latest advancements, communications and knowledge for prevention and screening.

We need to ensure that we are consistently delivering exceptional care.

We need to ensure that we are up-to-date with the stats and are comfortable having the HPV conversation with our clients and patients.

There was a very engaged group of dental hygienists with us on Friday. Some had mentioned they wished their team would have come with them. How do you go back to practice all excited to implement a thorough intraoral and extraoral examination consistently when so many others might be missing the mark and not being as thorough or perhaps not performing such an essential service to their clients?

Consistency is so important in any business and is the cornerstone of excellence in our profession.

Consistency ensures that every patient receives the same high standard of care, regardless of when they visit your practice or which member of your team they interact with. From hygiene appointments to more complex treatments, patients expect reliability and professionalism at every touchpoint. Consistent protocols and procedures help streamline workflows, minimize errors, and deliver a seamless patient experience from start to finish.

People notice when one performs exceptional care versus another who may be in a rush or have a focus on something else that may be important to them.

This is why going through the experience with your team is so important. When you have a solid team, who all know and implement the key elements of a protocol, you stand out from the crowd. It ignites your team when you work with a vision, synergistically.

Oral/Oropharyngeal Cancer Screening could be one of the topics that you bring up in your practice. Meet together as a group and work on each other. Are you consistent with your screenings? Are you making sure that your patients are thoroughly screened? Is your communication and messaging flowing from clinician to clinician? It shouldn't be a surprise when you provide a thorough oral cancer screening. We shouldn't hear "I have never had this done so thoroughly before." Or "I have not had this done before."

When patients know to expect an Oral Cancer Screening (and one that has quite changed from when most of us went to school) and don't receive it, they will notice and wonder why they aren't receiving it. They will notice that they are missing out on something and this will reflect negatively on the practice. We have all been in a situation where we have received exceptional service once, twice, maybe three times and then the next time, something has changed. We leave disappointed and perhaps never return.

Not only is consistency so important to deliver optimal care; it also serves as a powerful form of marketing that doesn't cost anything extra. When you provide consistent care, you make your patients happy. Happy patients come back and happy patients share their experience and refer!

See below for a template on the patient experience and go through this with your team. Perhaps start with your Oral Cancer Screening protocol. What does this look like? Have you updated your Intraoral and Extraoral Cancer Screening over the last 5 years? Are you referring your patients for the HPV Vaccination? Are you using an Oral Cancer Screening Device, like VelScope? Is your team comfortable having the HPV discussion with your patients? What does your protocol look like and how might you improve?

Our next Ultimate Experiential Oral/Oropharyngeal Cancer Screening Workshop is happening on Friday, November 8th, 2024 at rdhu. If you would like to join us, please click here to register. If you are from out of town, we have a few amazing courses set up for the weekend so you may want to make this a Professional Development weekend for yourself and your team if they would like to come with you. On the Saturday, November 9th is our next "The Bacteria Party: Who's on Your Guest List?" from 9am - 1pm. Stay and have lunch with us and join me for a hands-on Sharpening and Instrumentation Session, Sharpen Your Skills, from 2pm - 5pm! Sounds like a great opportunity for our in-town and out-of-town members! Click here to register for all 3 with one click (and save an additional $10)!

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Click the links below to download:

6 Tips To Becoming Unstuck
May 7, 2024 at 4:00 AM
by Kathleen Bokrossy

I had a phone conversation with one of our members the other day and she was sharing how she is feeling stuck in her life. She isn't really feeling heard in her practice, not loving where she is working, and has a few personal things that she is dealing with as well.

We have all been there where we feel stuck and not sure of what to do.

One of the programs that I present on is 'Energy Management for the Dental Hygienist'. This topic is near and dear to my heart as I truly believe we have more power in managing our energy than we give ourselves credit for and I love to remind dental hygienists of this. We all need to be reminded of all the positive things that bring us joy as well as to take the time to recognize the negative ones as well.

When you are feeling stuck, lack motivation, and find that you are just going through the motions, there is a great chance that you have many things in your life that are considered energy drainers.

What can we do to get unstuck? Here are a few tips (I have many more!)...

1. Taking the time to reflect and acknowledge your feelings and figure out why you are feeling stuck is the first thing to do. Recognize the things that are not serving you and are draining your energy. Write down the things that you are not happy with in your life. Evaluate and self-reflect. Recognizing the energy drainers is key to becoming unstuck.

2. Take a look at your physical environment. De-clutter the things around you. Take the time to get organized in your home. Clean out your closet, your drawers, and donate where you can. Spring is the perfect time to do this! What is your work environment like? Are you using worn dull instruments and inserts? This can play a huge part on the lack of enthusiasm you may be feeling in your practice. Have you tried wearing loupes or getting a new chair?

3. Are you happy in your workplace? Do you feel heard? Take action and either voice your concerns with your team in a positive way to see if there is a possibility of things changing or start to look for a new position. There are so many opportunities out there for us as dental hygienists. Have faith in yourself and take the leap.

4. Look at where you want to be and create a plan on how you can get there. Create small goals that will help you achieve the larger goals. This can be an exciting exercise to go through!

5. Develop a daily routine and stay consistent. Once you have established a plan, review daily to ensure that you are on track. Perhaps you are going to journal for 5 minutes every morning or night. Perhaps you are going to start your day with a good stretch session. In order for change to happen we must remain consistent.

6. Learn something new! Whether it be in your personal life or professional life (or both!), learning something new is invigorating and can give you the jump start you are looking for. Perhaps you would like to start a new hobby like knitting or photography. Or perhaps you would like to learn about lasers in the dental hygiene practice. By learning something new, you are challenging yourself to step outside your comfort zone!

Getting unstuck requires taking intentional actions.

Through self-reflection, embracing and implementing small changes to make a big change, you will slowly become unstuck.

It won't happen overnight and will take some work. Recognize that it is up to you to make change happen. No one is going to come along and do it for us!

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Implementing Lasers into Your Dental Hygiene Practice
April 30, 2024 at 4:00 AM
by Kathleen Bokrossy

Beth and I met with an office from BC last Friday to speak with them about implementing lasers into their practice.

They had already gone through the laser training with us to ensure that they meet the BC regulatory requirements and to have the confidence to treat their clients with lasers.

Implementation is a tough thing to do in every aspect of life.

We can learn something new and get excited about it but then life gets in the way. Navigating change can be challenging and fraught with obstacles. We can find ourselves going back to doing what we previously did and not implementing our new knowledge and skill.

I was so proud of this team to recognize that they needed assistance with implementation rather than just letting it ride and let lasers disappear in their practice like so many practices do.

What can we do to ensure implementation happens?! Change is the only constant in life, and in the dynamic landscape of our profession, implementing new programs is a crucial part of staying relevant and current, while standing out from the practice across the street!

Understanding the Why

Before diving into the implementation process, it's essential to understand the why behind the new program. What problem is it solving? What opportunities does it present? For example, create a list of potential clients/patients who can benefit from lasers. Knowing that you are providing best practice in your clinic will help ensure that everyone involved understands the purpose and benefits of the program. It creates buy-in and motivation, which are two crucial factors for successful implementation.

Clear Communication

Communication is the cornerstone of any successful change initiative. From the front administrative team to the clinical team, it's vital to keep everyone informed and engaged throughout the implementation process. Hold a team meeting and make sure everyone knows the importance of this implementation and that everyone knows their role.

Strong Leadership

Effective leadership is essential for guiding the implementation process and inspiring confidence in the team. Each practice should have one person who will lead the program. Leaders must set clear goals, allocate resources effectively, and provide support and guidance to overcome obstacles.


It is important to monitor progress! We sent this office the 30-Day Tracker to help them track their progress. Implementing a new program is not a one-time event but an ongoing process. Monitoring progress is critical for identifying any issues early on and making necessary adjustments. Establishing key performance indicators (KPIs) and regularly tracking them allows you to measure the program's impact and make data-driven decisions to optimize its effectiveness. We have added this tracker for you below as a download.

Make changes where necessary and celebrate success! Keep an eye on the program and make changes where you need to. Perhaps you will need some additional mentoring for a team member, or a new patient communication strategy.

Implementing a new program is a complex and challenging process, but with careful planning, clear communication, strong leadership, and ongoing engagement, it is entirely achievable and very much worth doing!

Thank you for your support and for reading! Please take a look below for upcoming live streaming courses, events, hands-on courses, career postings and our partner specials.

Have a great week!


Kathleen Bokrossy, RDH ~ President

30-Day Tracker

A Dental Hygiene Quarterly Update
April 23, 2024 at 4:00 AM
by Kathleen Bokrossy

We had a great few days in Toronto last week for the ODA ASM. It is always so good to see friends and meet people who perhaps we only have met through emails or webinars! Thank you to all of you who came by to say hello.

I wanted to mention a couple of things that were brought up at the conference...

I had a few people ask about the Dental Hygiene Quarterly. It is still thought of as DVD's. We no longer offer the Dental Hygiene Quarterly in the DVD format, as most people no longer have a DVD player and it was becoming problematic for production. We do have a very easy-to-use portal where all the Dental Hygiene Quarterly courses are uploaded. We upload 3 hours of CE into your portal every quarter! You will have access to these courses for 3 years (some for 5 years) and can use them when you are submitting your QA. There is a short test after each course and you will receive a certificate, which is stored in the same portal! These are essentially rdhu's on-demand option.

The Dental Hygiene Quarterly is offered as a stand alone one year purchase or as a subscription. The choice is yours. We created an auto renewal after many requests to do just that. For me personally, I get that. I like subscriptions. Today I purchased a subscription for a wash cloth that is supposed to replace my overuse of paper towels! I know I will need to replace them in 4 months, so rather than me having to look for the link and run these towels beyond their use, I would rather have the company just send me new cloths! I do the same with my skin care, and my National and Provincial Associations as well. When I can, I subscribe. It helps me stay organized. With Dental Hygiene Quarterly, you can subscribe so you don't miss a season or two or even a year and then have to catch up! It is about keeping you on track! Do the 3 hours each quarter and you are doing great! But the choice is yours to order for one year or auto renew. Click here to access both options.

The next thing....

I loved when a few dental hygienists came with their list of the LM instruments that they were going to order at the Curion booth, and shared that their employer agreed once they showed them the actual breakdown of instrument cost per patient. I had sent those worksheets last month through an On-Track Tuesday and they did the breakdown and used the proposal form and their dentist agreed! When you breakdown the cost of instruments per patient, and it comes out to under $1.75 per patient, as an example, it really puts things into perspective and can help you get that annual instrumentation budget you need. It helped with the decision making! Yahoo! This is why I love doing what I do.

Thank you for your support and for reading these On-Track Tuesdays! I am thrilled that you like these, as I enjoy thinking of ways to help where I can. Pam, from Oral Science suggested that I turn these into a book! I love it :) One day I might! In the meantime, I have been asked to have my own column in a dental hygiene journal. Please stay tuned....

Thank you for your support and for reading! Please take a look below for upcoming live streaming courses, events, hands-on courses, career postings and our partner specials.

Have a great week!


Kathleen Bokrossy, RDH ~ President

rdhu at the Annual ODA ASM Meeting in Toronto
April 16, 2024 at 4:00 AM
by Kathleen Bokrossy

It is the Annual ODA ASM Meeting in Toronto this week! We have many people from all over Canada attend, so I wanted to send this out to all of our members, just in case you will be there.

Please stop by the Curion Booth at #1219. Beth Parkes and myself will be with Curion demonstrating the LM Line of Instruments. We will be sharing some of the new Sharpen-Free styles that have been recently launched. These are game changers as far as instrumentation goes.

Curion will also be launching the Oral Risk DNA Testing and will have a few people from this company joining us at the booth as well. This is revolutionary innovation right here that is being launched. The DNA testing is groundbreaking development in the field of oral health in Canada. Leveraging genetic insights will give us the opportunity to tailor preventive strategies even more. Do you think you would like to incorporate genetic testing in your practice? This isn't the bacterial testing of biofilm and saliva some of us are currently utilizing. This is genetic testing to see if your patients have the genetic markers for caries and/or periodontal disease. What do you think you would do differently if you knew a patient was predisposed to dental caries or periodontal disease? We have been doing DNA/genetic testing for years for uncovering risks for diseases like cancer or heart disease. Now, it is here, we can test to see if someone is predisposed to caries or periodontal disease. Perhaps you would see a patient more often? Perhaps you would apply fluoride varnish at each hygiene appoint? Perhaps you would educate more on nutrition and prevention? Perhaps a patient who has a parent with Alzheimers or Cancer would want to know if they are predisposed to periodontal disease? It is interesting isn't it? We are on the precipice of great things and knowledge to make for a healthier world.

Come by the booth if you have any questions about the DNA testing and speak with the experts.

Also, please stop by the BioGaia Booth at #1929 to learn about Oral Probiotics, get some samples and have a visit with Kerry Lepicek, as she will be at their booth.

Thank you for your support and for reading! Please take a look below for upcoming live streaming courses, events, hands-on courses, career postings and our partner specials.

Have a great week!


Kathleen Bokrossy, RDH ~ President

The Benefits of Networking and Learning Events
April 9, 2024 at 4:00 AM
by Kathleen Bokrossy

What a fantastic weekend we had! The Women in Dentistry 14th Annual Symposium was on Friday, and then we had Dr. Joy Void-Holmes with us at rdhu for two days of hands-on workshops.

If you haven't attended a networking/learning event like Women in Dentistry or participated in any hands-on in-person continuing education since school, it truly is the best gift you can give yourself.

What happens when you attend such events?

- Networking! You will meet people and leave feeling charged! Also, with networking, you never know who you are going to meet or what doors may be opened for you for future opportunities.

- Learn a new skill! Most of the attendees on Saturday and Sunday said that this was their first hands-on program that they have attended since school. Enhancing your skills doesn't end when you leave school. There is so much more to learn outside of the fundamentals you are taught in school.

- Re-engagement! After attending a networking event and hands-on program, be prepared to be re-energized! We often feel like we are doing the same ole, same ole. These events are critical for growth and continuous professional development.

Check out the Women in Dentistry March/April Edition of their Journal. The RDH View is featured on the cover along with such a great article. Thank you to Palmeri Publishing and Women in Dentistry for a lovely feature.

Looking for our next hands-on events? Click here to access!

Thank you for your support and for reading! Please take a look below for upcoming live streaming courses, events, hands-on courses, career postings and our partner specials.

Have a great week!


Kathleen Bokrossy, RDH ~ President

rdhu & National Oral Health Month!
April 2, 2024 at 4:00 AM
by Kathleen Bokrossy

With April being National Oral Health Month, I wanted to share some of the exciting things that are coming up! This is a great month to take part in networking and learning opportunities!

This Thursday, April 4th and Friday, April 5th is the 14th Annual Women in Dentistry Symposium in Toronto! The Thursday is set-up for hands-on education for the dentist, and the Friday is set-up for the entire team. You will find some of our team there on Friday at our booth as well as some of our presenters will be presenting, including myself! And exciting news! The next issue for Women in Dentistry magazine is being launched and The RDH View is on the cover! Click here to learn more and to register for Women in Dentistry.

Thursday, April 4th from 7pm - 8:30pm EST Jo-Anne Jones is presenting on Breaking the Silence - How to Discuss HPV and Oral/Oropharyngeal Cancer. We are currently at 1300 registrations! If you would like to register, please click here. You need to fill out the web form and then you will receive the Zoom registration. If you plan on joining us live that night, and have not filled out the Zoom registration, you must!

This weekend, Saturday, April 6th and Sunday, April 7th we are hosting Dr. Joy Void-Holmes at rdhu for a one-day workshop, rdhu mini conference! It will be a great day of learning and enhancing your skills. Click here to learn more and to register! There will be gifts and vendors present.

Our Myofunctional Therapy: A Practical Program, with Joe Siegfried, starts this month and we are SOLD OUT! If you would like to get into the next program in October, click here to register. If you would like a payment plan, please contact us at

Orthodontic Fundamentals for the Dental Hygienist, a 2-Day Hands-On Course, with Liisa Moore is on Saturday, April 13th & Sunday, April 14th. There are 6 spaces available, if you would like to learn a new skill in Ortho or enhance your existing Ortho skill, we would love for you to join us. Click here to view all options for ortho.

The ODA ASM is April 18th and 19th. You will find myself and Beth at the Curion Booth and Kerry Lepicek at the BioGaia Booth. Jo-Anne Jones will be presenting there as well.

Our next Laser Certification for Ontario is Saturday, April 20th. Click here to learn more and to register. If you are from Alberta or BC, please email and we will add you to a waiting list.

And of course, our Live Streaming courses that are happening this month! Please click here to view and to register.

Wow! What a great way to celebrate Oral Health Month. I am so thankful every day that I chose a profession that I love so much. Happy Oral Health Month!

Thank you for your support and for reading! Please take a look below for upcoming live streaming courses, events, hands-on courses, career postings and our partner specials.

Have a great week!


Kathleen Bokrossy, RDH ~ President

Dental Hive Connecting Dental Professionals Across the Country
March 26, 2024 at 4:00 AM
by Kathleen Bokrossy

When I was at the Pacific Dental Conference a couple of weeks ago, I bumped into Dr. Aisling Whitaker on the exhibit floor. She is a fabulous dentist, an IT guru and co-owns an app called Dental Hive. This app is designed to connect dental professionals together and to provide resources, a directory and job opportunities. Dental Hive was built by Felicia Sprague and Dr. Aisling Whitaker, two dental professionals based in Canada.

They started Dental Hive to support dental professionals on key aspects of their working life – finding jobs, building teams and connecting with other professionals. In 2022 they launched a jobs app to match professionals and clinics. They have been on both sides of the job search and know how hard it can be to find the right fit. For the employers, they wanted to be able to connect with verified professionals who are qualified for the jobs they post. For the employees, they wanted to help find a clinic that fits their personal and professional growth.

In Jan 2023, they released a business directory to connect easily with companies that support dental offices (lawyers, accountants, IT specialists, contractors, designers etc.). They also launched a resources tab which contains useful information for all team members, such as KPIs for office managers, Insurance need to knows, tips for startups etc. It is an app to a virtual community where all dental professionals can connect and support each other.

I think it is brilliant what Aisling and her partner have created. If you are interested in joining this app you can go to their website and it will take you to the download.

Dr. Aisling, in her lovely Irish accent, asked me at PDC if I was aware that she sends all of her dental hygienists to rdhu for training. She has sent them for the Full Myofunctional Program, Laser Training and Live Streaming Courses.

They all meet after their courses and programs to discuss their learning and how they are going to implement it into their practice. They do this as a team. This is a Dream Come True practice for me and is a message that we have been sharing over the years.

If you want a cohesive team, one that works well together, implements AND sustains change, it really starts with taking the programs together. Sending the whole team and then doing the After Experience as a team to discuss Next Steps.

One extra thing that I loved to hear from Aisling was how her lead dental hygienist dives into the science and research and is very careful prior to offering "the things" into their practice. They want to make sure that whatever they bring into their practice is going to provide optimal treatment to their patients. Aisling said, the Soft-Tissue Diode Laser has been the biggest surprise to them all. They call it the Magic Wand, as they have experienced amazing results with patients who they just couldn't get healthy.

All in all, I had a lovely meeting with Dr. Aisling Whitaker. The respect she has for her team, and the way they feel toward her, is an example of the cohesion we can all strive for.

Those offices are out there, where you can contribute in the best possible way. You just have to find them. It is worth the search. Be sure to download the app and stay connected.

Thank you for your support and for reading! Please take a look below for upcoming live streaming courses, events, hands-on courses, career postings and our partner specials.

Have a great week!


Kathleen Bokrossy, RDH ~ President

Augmenting Your Professional Development with Hands-On Learning
March 19, 2024 at 4:00 AM
by Kathleen Bokrossy

Have you taken part in a hands-on program since you finished dental hygiene school? Many of you will say, yes, of course! However, there are still many who will say, no. Their hands-on didactical training ended after completing a dental hygiene program.

If you fall into the category of not participating in a post-graduate hands-on training program, I really would like to encourage you to do so!

When we are in school, we are taught the basics, and the fundamentals of dental hygiene. We cannot be taught advanced skills when we are learning the basics. There are skills, tips and tricks, and hacks, so to speak, that can only be taught after you master the fundamentals.

Professional Development or Continuing Education isn't about a check box for CE. It isn't about how many CE credits you need to get for this year's Quality Assurance. No. Professional Development truly is a journey. It is about learning new techniques. It is about learning advanced techniques so that you can take your skills, your art, to a new level. These are about skills that cannot be taught in school, because again, there are fundamentals that we need to conquer prior to being taught advanced skills.

To be taught a new way to fulcrum, or a tweak in the client's head position to access an area better, or to go to the other side to instrument, or to use an instrument that is hybrid and replaces 2 instruments with 1, or a flip of a Gracey to use a horizontal instead of a vertical stroke. There are so many things that can be taught and can be an eye-opening experience for you.

If you haven't participated in a hands-on program, it is time! Many of you feel like you are doing the same thing every day. Chances are you feel that way because, you are!

Join us and feel re-energized!

I know this email goes out to 20,000 members and many of you aren't near rdhu.

We are thrilled when we get members who travel from afar for our hands-on programs, like Myofunctional Therapy, or Ortho or Instrumentation. It truly is an amazing experience and we appreciate your commitment to learning so much.

I have travelled to Western Canada, California, Nashville and other areas, for personal and professional development and have come back feeling amazing and ready to take on the world. It is worth investing in YOU!

We have some hands-on programs in our calendar for April and May and then we won't have anything until the fall. I hope you will consider one of these amazing, transformational programs:

1. Joy of Instrumentation (with Dr. Joy Void-Holmes coming up from the USA)

2. Myofunctional Therapy: A Practical Program (with Joe Siegfried. We only have 5 spots left. This is a hybrid program ~ online and hands-on application)

3. Orthodontics for the Dental Hygienists. (with Liisa Moore. We have many programs to offer depending on your skill level. There are the Fundamentals of Ortho, Advanced, Clear Aligners and Scanners).

4. Elevate your Instrumentation Skills (with Anna Louise Tolan)

5. Piezon (with Anna Louise Tolan)

6. The Ultimate Experiential Oral and Oropharyngeal Cancer Specialized Workshop (with Jo-Anne Jones)

7. Sharpen Your Skills: An Instrumentation and Sharpening Workshop (with me)

These programs are designed to enhance your skills. To take your professional abilities to an all new level.

We hope to see you! Click here to access the hands-on programs.

And for those of you who have attended our programs, we thank you for your support. It means the world to all of us. Together we are elevating our profession and providing exceptional care to the public for a healthier world.

Thank you for your support and for reading! Please take a look below for upcoming live streaming courses, events, hands-on courses, career postings and our partner specials.

Have a great week!


Kathleen Bokrossy, RDH ~ President

The Life of An Instrument
March 12, 2024 at 4:00 AM
by Kathleen Bokrossy

Thank you to those who went to PDC in Vancouver last week and stopped by the Curion booth to meet Beth and I, and the BioGaia booth to meet Kerry! We had a fabulous conference! It is always so nice to meet up with friends, colleagues and members at these conferences. It's a reminder of how grateful I am that I chose this profession, way back when.

The LM-Dental Instruments were a hit at the Curion Booth. We had live demonstrations and introduced the new instrument designs that have been added to the Sharpen-Free line. The M23 Slim, Nevi I and 2 in particular.

The M23 is a popular instrument in the US and in Europe and we think that it is going to be a popular one in Canada. Especially now, since we have the Slim option.

We had dental hygienists returning to the show to purchase the Sharpen-Free after last purchasing at PDC 2023. I always like to hear how long the Sharpen-Free last, so when I see people coming back one year later and ordering more, it confirms what we already know about the life of an instrument.

We always get asked, "How long will the Sharpen-Free last?"

The answer to this question is this. It depends on many things. What kind of patients are you treating? Are you using ultrasonics 80% of the time? How many kits do you have? If you only have 3-4 kits and using them twice a day, you will go through your instrument faster than those who are set up with 8 kits to last throughout the day. How many instruments are in your kit? How are your patients presenting? Are you in a practice where the majority of patients are using power versus manual? There are many factors to consider.

They should last you as long as your regular instruments would last.

But here is the thing. Most dental practices use instruments longer than their intended use. This is a problem in most practices.

In many offices, purchasing instruments is an event. It should be part of your annual budget.

I do talk a lot about instruments because I believe they are fundamental to everything we do. We can't perform high quality care without high quality tools. We can't provide safe, effective and ethical care while using worn out instruments. That is why I am passionate about educating and empowering dental hygienist to approach the decision makers and order instruments on an annual basis.

So, let's use LM-Dental as an example to set up what an annual budget could look like. You can use this concept no matter what instrument brand you purchase. Curion is the Canadian Distributor for LM-Dental and is offering a show special. 20% off instruments (With the Ergosense Handles) and with every 5 purchased, you will receive an LM ErgoSense mirror handle and a Servo 8 Cassette!

So, let's say you were purchasing 8 kits with 5 instruments (regular scalers and curettes). That is 40 instruments for $80. That is $3200 for the year. Divide that by how many weeks you work in the year. In this case, I am going to say 52 weeks as I will assume a temp is in while I am away. Then divide by how many patients per week. In this case I am going to say 35. Essentially your instruments are costing $1.75 per patient.

When you have this information, you can use this when putting together your proposed instrumentation budget. And if you get the green light to go ahead, you will only need to do this once and ensure that you now have an annual budget.

Think about the size of the blades and the use that they are going through, each and every day, and on every patient. Assuming you should get 2-3 years is not best practice. If you use the instruments that you need to sharpen, chances are they are being sharpened by a variety of people, edges are becoming bevelled, and they are being used beyond the intended use.

I have been in the dental instrument business for a very long time. I have owned my own instrument company and my own line. We were in 10 dental hygiene schools across the country and have helped thousands of offices with their instrument needs. I did sell that company but along the way I have seen what is out there. It is time to not compromise. Not for one patient. As one patient will turn into one week, one month, and one year, etc. Think of your patient's health and the experience that they receive when worn-out dull instruments are used on them. We do so much to attract new patients to our practice. We spend money on advertising and do everything we can to create a great experience and then we can wreck all that by not investing $1.75 per patient. We also know the havoc worn instruments play on our health as well!

I have lots to add to this conversation!

I hope this empowers some of you who can relate to this. I have included the Instrument Worksheet and Proposal that you can use to create your case and be prepared so that you can arrange a meeting and have this discussion with the decision makers.

For those of you who are from a different country outside of Canada, you can visit the LM-Dental website to find out who your distributor is.

I am holding an online Sharpen Your Skills workshop on Friday, March 22 from 11am - 2pm EST so our western members can join in. I would love for you to join me. You will learn how to sharpen instruments and I will introduce you to some Sharpen-Free ones as well. I will share tips on how to get the instruments in your practice and will cover the worksheet and proposal found below (as a download).

For those of you who are a part of the All Access Virtual Pass, we are including this in your pass and a separate email will be sent to you for registration. You will just need to purchase the sharpening kit (if you wish).

Thank you for your support and for reading! Please take a look below for upcoming live streaming courses, events, hands-on courses, career postings and our partner specials.

Have a great week!


Kathleen Bokrossy, RDH ~ President

Working in the Field of Orthodontics
March 5, 2024 at 5:00 AM
by Kathleen Bokrossy

Has working in the field of orthodontics been on your radar but you haven't taken the leap to dive in and learn more?

We have heard this often and have received numerous requests over the years to offer an Ortho program through rdhu, so guess what? We now offer a variety of ortho programs here at rdhu!

Our new Ortho page is now available on our website. If you haven't checked it out, please click here to see all that is offered in our Ortho programs.

What can happen if you delve into the field of Orthodontics?

As dental hygienists, we have so many opportunities to explore. We often see in the Facebook groups dental hygienists feeling like they want something different. Then the group jumps in and will often guide them to different jobs or professions and advise that perhaps it is time for a change. If you love our field, why jump ship and go to a different profession altogether when there are so many opportunities for us to explore as dental hygienists?! Perhaps it is time to add a new skillset to the already amazing skills that you have mastered!

Becoming an orthodontic dental hygienist can open up new opportunities and provide a unique set of skills that can benefit both you as a professional and your patients.

1. Expanded Scope of Practice:

Expand your Scope of Practice and get equipped with specialized knowledge in orthodontics! Understanding the principles of tooth movement, orthodontic appliances, and treatment planning enables dental hygienists to actively contribute to comprehensive orthodontic care under the supervision of an orthodontist.

2. Enhanced Patient Care:

Learning about orthodontics allows us to better educate patients about the importance of orthodontic treatment for overall oral health. Being able to identify early preventative measures can be life changing for the patient and very rewarding for the dental hygienist.

3. Professional Development:

Continuing education is a cornerstone of professional growth. Delving into orthodontics provides us with an excellent opportunity for professional development. Courses and workshops focused on orthodontic procedures, technologies, and advancements will help you to stay current and expand your skill set. We are excited to offer a variety of ortho courses through rdhu! We are also creating a private group for those who have gone through our ortho program so that we can continue to collaborate as a group, seek help or advice when needed, and share job opportunities.

4. Collaboration and Teamwork:

Becoming an orthodontic dental hygienist fosters collaboration with orthodontists and other specialists. These are exciting times for collaboration with many focusing on airway dentistry and early detection. A collaborative approach ensures comprehensive patient care and encourages a more holistic view of dentistry!

5. Increased Job Opportunities:

There are so many opportunities for an orthodontic dental hygienist. We constantly see career postings. If you have the skills, you will be in demand.

6. Job Satisfaction:

The ability to be a part of a transformative change in a patient's smile, overall health and facial aesthetics can be highly rewarding. To add this skillset to your practice will elevate you as a professional and will give you the confidence on so many levels. Get ready to feel confident when you are doing an assessment, or educating, or documentating, and communicating with the dentist and team. There are so many treatment options available, it is so important to stay abreast so that we can be a part of that journey with our clients and patients.

Becoming an orthodontic dental hygienist is not just a career choice; it's a gateway to a dynamic and fulfilling professional journey. If it is something you are considering, perhaps you start with the Fundamentals of Ortho. Click here to see all that we offer through rdhu. Our next Orthodontic Fundamentals for the Dental Hygienist, with Liisa Moore, begins in April.

CE Hours: 12

Tuition: $649

2-Day Hands-On Course:

Dates: Saturday, April 13th & Sunday, April 14th, 2024

Time: 9:00 AM - 4:00 PM EST

Click here for more info!

Thank you for your support and for reading! Please take a look below for upcoming live streaming courses, events, hands-on courses, career postings and our partner specials.

Have a great week!


Kathleen Bokrossy, RDH ~ President

Exciting Times For Dental Hygienists
February 27, 2024 at 5:00 AM
by Kathleen Bokrossy

These are exciting times for dental hygienists on many levels. For this blog, I would like to focus on the opportunities that we have as far as workplace options go.

I was asked to speak with a group of dental hygiene students, for their business class, who are in their final semester of school. This will be coming up next month and I look forward to the discussion. The instructor mentioned that many are looking at the Independent option since the Self-Initiation has been rescinded by the CDHO. It opens the door to independent practice and can also assist us in providing the under-served communities.

Initially, I thought, new grads should all be working in a general practice out of the gate to get that experience; however, is this me being close-minded? I am not sure. Just because it was the way I did it and I am sure many of you did, does that mean that it is the way of the future? It is time for change, embrace new thinking, and new opportunities.

Another option that we hear so much about these days, is the dental hygienist leaving employment and becoming a Temp so that he or she is in charge of what days they would like to work and not work.

Collab Dentistry is another great opportunity and a new concept where it connects dental hygienists with available operatories. This is for the dental hygienist who wishes to work independently but without the financial burden of starting up their own brick and mortar business. It also gives the opportunity for dental hygienists, who may be from a different city and would like to head back to that city from time to time, to use as an opportunity to work on friends and family. The possibilities are endless, really.

For some, working full-time in one office may be a great option. There is something great about being with a team full-time and giving it your all to help grow a practice and treat this practice like it's your own! I consider this type of dental hygienist an "intrepreneur" rather than an "entrepreneur". When I was working full-time in many practices, I always treated it like I was an intrepreneur. I always really cared about the success of the practice, looking for processes to put in place to help with costs and growth of the practice. It is about treating it like it's your own business, but essentially, you are an employee, not the owner. Some may read this and think that their voice doesn't matter and they can't implement any change in their practice and if that is your case, you should arrange a meeting and have your voice heard. Share the things you would like to implement and have a plan. Share that you are all in and play full out! And then, if you are working in a practice where you still feel you are not being heard, if you are unhappy, there are so many options for you. We spend 1/3 of our life working, you better believe you better be happy! Now is the time for you to explore all the options that are available to us.

In every On-Track Tuesday, we offer career postings and practices that are looking for great dental hygienists to join their team. Other companies also share when they are looking for sales reps, etc. The career postings are found at the bottom of the On-Track Tuesday emails and links to a designated page on our website as well. Always feel free to reach out to us when you are looking for that perfect someone to join your team. We are happy to share with our members. Please email for any employment posts.

Over the weekend our friends at the dental clinic, from Etobicoke, ON, reached out as they wanted us to share that they are looking for a full-time RDH. I just loved the positive culture that is shared. It made me want to join their team! :) They are looking for an awesome dental hygienist to join their already awesome team! "If you are passionate about what you do, extremely gifted with people skills and would like to be a part of close knit team, we want to meet you!" Pretty compelling, right? I thought so! If you are interested in a full-time position with a team, where they have a 'putting their people first' culture, you may want to reach out to them! Email @: I have attached the image from their post below so you can either apply if you are interested, or see a very positive post that perhaps you could use to help you attract a RDH to your practice when hiring! There are still many great practices out there. You just need to find the one that fits you. Click here for more career postings, events and courses coming up!

Thank you for your support and for reading! Please take a look below for upcoming live streaming courses, events, hands-on courses, career postings and our partner specials.

Have a great week!


Kathleen Bokrossy, RDH ~ President

Pacific Dental Conference
February 20, 2024 at 5:00 AM
by Kathleen Bokrossy

The Pacific Dental Conference is fast approaching! Will you be attending this year?

You will find myself, and Beth Parkes, at the Curion booth. If you will be there, please be sure to come by the booth to say Hello! If you have been wanting to try the ergonomic instruments, LM-Dental, this is your chance to try the instruments at the Curion booth!

As you know, with every conference brings GREAT savings as well! So, whether you will be attending the PDC in person or not, you can take advantage of the conference specials!

Save 20% on all ErgoSense Instruments! They come in Sharpen-Free and Stainless Steel! To sharpen or not to sharpen? That is the only question! Also, with every 5 instruments purchased, you will receive a FREE ErgoSense mirror handle. Take care of YOU and invest in YOURSELF!

Beth will also be presenting with Dani Botbyl on the Thursday morning, Anna Louise Tolan, Jo-Anne Jones and Dr. Sanj Mohanta will all be presenting as well! Click here to learn more about their sessions! You will find Kerry Lepicek at the BioGaia booth! If you are looking to learn more about Dental Probiotics, be sure to stop by and see Kerry! I am sure there will be plenty of samples available for you as well!

I just love the PDC! We hope to see you there :)

Thank you for your support and for reading! Please take a look below for upcoming live streaming courses, events, hands-on courses, career postings and our partner specials.

Have a great week!


Kathleen Bokrossy, RDH ~ President

Turning Knowledge into Action: A Guide to Implementing What You've Learned from a Course or Program!
February 13, 2024 at 5:00 AM
by Kathleen Bokrossy

We all know the scenario... You just completed a course, or program, gaining valuable insights and knowledge and leave the program feeling excited and ready to take on the world! However, when you return to practice you are facing reality and the office is running at status quo. You get super busy dealing with the every day busy'ness' of the practice and before you know it, you're back at home, flaked out on the couch, feeling a little defeated. The next day it's the same thing.

So, how can we make change happen in our practice? How can we take our new acquired knowledge and turn it into action?

Here are some things that may help you:

The First Step: Reflect on Your Learning

Before diving into implementation, take some time to reflect on what you've learned. Consider the key concepts, skills, and practical applications. Identify the areas where you feel most confident and those that may require further exploration. This reflection will serve as a foundation for crafting a strategic plan.

Second Step: Set Clear Goals for the Program

Define specific and achievable goals based on what you've learned. Break down larger objectives into smaller, manageable tasks. Establishing clear goals will provide direction and motivation, making it easier to track the progress. Whether it's applying new skills, starting a project, or pursuing further studies, having concrete goals will keep you focused.

Third Step: Create an Actionable Plan

Develop a detailed plan outlining the steps you need to take to achieve your goals. Consider timelines, resources, and potential challenges. Break down the implementation process into smaller tasks, making it easier to tackle one step at a time. A well-thought-out plan will serve as a roadmap, guiding you through the practical application of your newfound knowledge!

Fourth Step: Collect Your Data

Take a look at your current practice and analyze all the things associated with where you are at in your practice. Document the status quo of the practice including the pros and cons with respect to your practice as a team as well as your patients.

Fifth Step: Present your Proposal

Arrange for a meeting with the decision makers of your practice and your team. When proposing a new program or a plan that you wish to implement, be strategic about it. Don't propose it 'on-the-fly' as you are passing someone's office. Set up a meeting, go in prepared and present your material. In this presentation you will also share who will sustain the program and how.

Sixth Step: Apply the Knowledge/Plan Consistently

Consistency is key when implementing a new program. Integrate the new concepts or skills into your daily routine or work processes. The more consistently you apply this new knowledge, the more it becomes ingrained in not only your thinking and behaviour but also your team as a whole. This steady integration will enhance proficiency over time!

Seventh Step: Track your Progress

When applying something new in your practice, track on a daily basis. Look at the day ahead the night before or morning of and also, look at the day behind and track the progress. As an example, perhaps you are implementing lasers into your practice. Take a look at your day ahead and select 2 patients that day who you feel would greatly benefit from being treated with lasers. Add this to your Daily Planner and then at the end of the day, use the Tracking Sheet to check off to confirm that you treated 2 patients that day with lasers. You could even track the production next to the check mark to show the impact it has on your day so that you can share this later with your team.

Eighth Step: Seek Feedback and Adjust

Don't be afraid to seek feedback and adjust when needed. Keep the team informed of how this new program is working. The worst thing to do is not keep the team up to date and leave them wondering what is happening. Track your progress and adjust when needed. Share this with your team. If we don't track, we can't progress. Track so you know if you are successful! Keep a record of your progress, challenges, and achievements. Tracking your journey not only helps you celebrate milestones but also serves as a valuable resource for future reference or showcasing your accomplishments to assist in the transformation.

Implementing what you've learned from a course or program requires deliberate effort and commitment, but the rewards are well worth it. This is where true Transformation will happen! By reflecting on your learning, setting clear goals, creating an actionable plan, applying knowledge consistently, seeking feedback, making adjustments when needed and tracking your progress, you'll transform theoretical knowledge into practical skills and experiences which will ultimately enhance your practice and patient care.

I have added the Daily Planner and Tracking Worksheet below as a Download. Please feel free to use in your practice. If you ever have any questions or would like to brainstorm with me, feel free to contact me :)

Thank you for your support and for reading! Please take a look below for upcoming live streaming courses, events, hands-on courses, career postings and our partner specials.

Have a great week!


Kathleen Bokrossy, RDH ~ President

Daily Planner

Tracking Worksheet

LM-Dental Midnight Sun Key Opinion Leaders 
February 6, 2024 at 5:00 AM
by Kathleen Bokrossy

As many of you know, Beth Parkes and myself were invited to the LM-Dental Instruments Facility in Finland last June, along with 13 other dental professionals from around the world.

It was truly a Dream Come True Experience for me, as I had this on my Bucket List. To visit the LM-Dental Facility in Finland (check box insert here!).

The LM group, who spent their time with us, were amazing people. They were such gentlemen, and the women were so kind. It was amazing from the beginning, right to the end, with respect to how we were greeted, the accommodations, the saunas, the swimming in the Baltic Sea, the serenading, the food, the scenery, the islands we visited and the workshops. To be surrounded by such an insightful group of educators and experienced clinicians was a privilege. We all shared our experiences with each other and I knew once we returned back to Canada, that we would want to share these people with our members.

So, with that said, here I am sharing some of the things that we have planned for you this year with the LM-Dental Key Opinion Leaders Group!

1. The RDH View: If you missed The RDH View on Friday, it was a great show! We had our good friends Cat Edney and Nina Farmer, who are from England, and Lauren Long, who is from Scotland, as our guests. They are all Dental Therapists, which includes Dental Hygiene under this designation. We spent an hour discussing Dental Hygiene and Dental Therapy in the UK. They are all trained, and it is in their Scope of Practice, to not only fill teeth, but also drill teeth. They shared some of their beautiful work with us. Nina specializes in nutrition and had some really great slides to share as well. If you missed it and would like to watch, we would be happy to upload this into your portal for you. If you don't have a portal with us, we would be happy to give you one! Just email and we will set you up. You will also receive a 1-hour Certificate.

2. Dr. Joy Void-Holmes, from the United States: Dr. Joy was in Finland with us and we were so fortunate to spend some one-on-one time with her riding our bikes through Oros Islands and in the workshops. We have invited Dr. Joy to rdhu in Burlington, Ontario for a one-day mini conference! We have 3 sponsors who will be represented that day as well. There are two days to choose from. Saturday, April 6th or Sunday, April 7th. Click here to register. We are keeping this event intimate, and boutique style, so that you can experience the one-on-one time to help elevate your instrumentation skills. It doesn't matter what your skillset is like, we are 100% positive that you will come away with some new, refreshed techniques and treatments, to implement into your practice.

3. The 2024 Dental Hygiene Quarterly LM-Dental KOL (Key Opinion Leaders) Midnight Sun Series: This series is called Midnight Sun because when we were in Finland, we did not have any darkness. That is pretty cool, right? See the pictures below. This is myself, Beth, Cat, Lauren and Nina all sitting on the dock at midnight in Oros Isles, Finland. The other one with just Beth and I was taken at 10pm! We are thrilled to announce that this whole year, we will highlight some of the people we met while in Finland!

  • Cat Edney (from England) on Digital Scanning for Examinations and Communication.
  • Nina Farmer (from England) on Nutrition and Your Patients.
  • Lauren Long (from Scotland) on Digital Opportunities in the Hygiene Op.
  • Dr. Joy Void-Holmes (from the United States) on Instrumentation.
  • India Chance (from the United States) will present on two topics: Medical Emergencies and Abuse Awareness.
  • Ryan Ruter (from the United States) will present on two topics: Managing Anxiety within Ourselves and our Patients and Cultural Humility of LGBTQ patients.
  • Carmen Lonaway (from Germany who is also Canadian) on Implementing a Perio Protocol.
  • and Tatiana Brandt (from Copenhagen), on Oral Health of Chronic Kidney Patients.

This is the group that we have lined up for the Dental Hygiene Quarterly. We hope that you will sign up to be a part of this.

The Dental Hygiene Quarterly is approximately 12 hours per year. This year it will be more, approximately 14 hours. It is part of the membership benefit with the Canadian Dental Hygienist's Association as well, so if you are a member, it will be $169 for this series and if you are not a member, it will be $219 (CAD). We hope you join us with this series. Be sure to either select One Year ONLY or as a SUBSCRIPTION that Automatically Renews. The choice is YOURS! One Year or Subscription.

Thank you and we shall see you on the other side :)

Thank you for your support and for reading! Please take a look below for upcoming live streaming courses, events, hands-on courses, career postings and our partner specials.

Have a great week!


Kathleen Bokrossy, RDH ~ President

The Life of an Instrument
January 31, 2024 at 5:00 AM
by Kathleen Bokrossy

Many of our members reached out after last week's On-Track Tuesday blog letting me know that they liked and appreciated the reminders of how they can get new instruments in their practice. I will keep the Instrumentation Proposal Worksheet, that was included in last week, and add a new instrumentation worksheet to this week as well (see below for downloads).

Many were asking what a reasonable life of an instrument should be. How long should an instrument last?

I get asked this question often and there are many things to consider!

1. How many kits are you working with? If you only have 5 kits per op and are seeing 8 clients/patients a day, you will wear through your instruments faster than if you had 8 kits to get you through the day.

2. How many instruments do you have in each kit? If you only have 2- 3 instruments, you will go through your instruments faster than if you had 5-8 in a kit, as an example.

3. Are you using ultrasonic instrumentation? If you are typically using ultrasonics 80% of the time and using your hand instruments 20% of the time, your instruments will last you longer than if you were solely relying on hand instrumentation.

4. What kind of calculus or deposits are you dealing with? If you have a clientele that presents with moderate to heavy deposits (and is it tenacious?) at every appointment, you are going to go through your instruments a lot faster than if you had a clientele that presents with less. I have worked in practices where a large percentage of our patients presented with moderate to heavy calculus, they were not using power brushes. Versus, I have worked in practices where the majority of our patients were on a power brush and would come in and get their new power brush heads every few months. They definitely presented with less! To me, it all starts here with respect to how long your instruments will or could last. How your patients present at their appointments will affect the longevity of your ultrasonic inserts and hand instruments.

5. Are you following the MIFU for your instruments?

If you are using the Sharpen-Free instruments, you may find that they won't last as long as you are typically used to. This is because many dental hygienists are generally using instruments beyond the life expectancy of the instrument.

Some companies will state on their website that the life of an instrument is 9 months or 1 year.

If you rely more on your ultrasonics, have more kits and more instruments available, and get your clients to present with less, your instruments may last up to 1.5 - 2 years (max). Think about the every day wear and tear of the instruments, the size of the blade, the sharpening and reshaping that is required. 1.5 - 2 years is a reasonable time to consider replacement.

I have been in the instrumentation business for many years and have seen all types of instruments from different brands (the cheaper they are, the faster you will go through them), to poorly sharpened instruments (you know that sickelized curette!)! It is worth purchasing high quality instruments and purchasing enough kits for the day with a good variety of instruments that suits your client's unique needs. Consider keeping a master set so you can compare to your set for sharpening and to recognize when to replace. Finally, be sure that you are sharpening when required. If you share instruments, ensure that you are sharpening with the same technique. If you don't have an instrumentation budget, get one! Now is the time! Start 2024 off right and plan your year accordingly.

Assess your instruments. Look at what you have and what you need. Do your homework and use the worksheets below to determine what you need. Get pricing. With conferences coming up, often companies will honour early bird conference pricing. Get your prices and then present your case to the decision makers, if you need to, to get new instruments. Once you are successful with getting the budget, you won't have to go through this every year. Fortunately, some dental hygienists can purchase instruments when they need them, and that is a beautiful thing!

Curion has a special on now with the LM-Dental instruments. You can take a look and see if this is something you can work with on the worksheets below. Click here for the Sharpen-Free specials and here for the Stainless Steel instruments (DuraGrade Max Steel). They are offering a 20% discount with a free mirror (for every 5 instruments purchased).

I have also included The Decision Tree for Instrument Selection below to help you create kits.

If you would like to join me for Sharpen Your Skills, I go over all of this in-depth. There is an online live streaming version and an in-person version for this course.

I hope this helps :)

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Instrumentation Worksheet

Instrumentation Proposal

Decision Tree Stainless Steel

Decision Tree Sharpen Free

The Future is Looking Bright!
January 23, 2024 at 5:00 AM
by Kathleen Bokrossy

I am presenting tomorrow morning to a group of dental hygiene students from The University of Copenhagen! They have me set up virtually in their auditorium and are expecting up to 140 students! Zoom really helps make the world accessible!

As I was preparing the slides, I decided to call this 'The Future is Looking Bright!' As we are truly at an amazing time in our profession with all the advancements available to help us elevate our client/patient care.

One of the topics that I am covering tomorrow is on what to expect as a new RDH when first starting in a practice. Instruments and the tools available to us are always at the forefront of my mind as I continue to hear from many dental hygienists that they can't get the instruments they want and are working with sub-quality instrumentation. When Beth and I were invited to Finland to visit and participate in workshops at the LM Dental facility last June, we discovered that the quality of instruments and what dental hygienists have available to them is not an isolated problem. This is a problem globally!

So I am sharing, with the students, what they may encounter in their new practices and offering them tips on how to best deal with this. We want these dental hygienists to feel empowered and start their professional career off successfully! Some of you may read this today and be thinking that you too are having some trouble with your instruments and getting not only you what you want, but what you need in your practice!

Here are some tips:

1. Collect your data:

  • Understand Your Specific Needs (What kind of office is it? What are the unique needs of your clients? Streamline your cassettes. Consult with experienced dental hygienists to get insights into the best instruments for your practice)
  • Research and Compare Brands
  • Attend Dental Conferences and Trade Shows
  • Seek Recommendations
  • Budget Considerations (Is there a budget? If not, create one once you collect your data)
  • Explore Group Pricing (I have seen Independent Dental Hygienists do this and I think it is a fabulous idea)
  • Negotiate with Suppliers
  • Take Advantage of Starter Kits or suggested kits with special pricing available)
  • Consider Financing Options
  • Stay informed about industry trends (to assist you with your decision making)

Once you collect your data set up a time for a team meeting and go prepared!

2. Build a Case

3. Create a Proposal (click here for the worksheet that I created)

4. Emphasize Patient/Client Care

5. Present the Options

6. Highlight Professional Development: Emphasize how having the right instruments will contribute to your professional development and proficiency in performing treatment. Explain how staying up-to-date with industry-standard tools is essential for delivering high-quality care.

7. Demonstrate Cost Savings: ·Illustrate how investing in quality instruments can lead to cost savings in the long run, as durable tools may require less frequent replacement and maintenance.

8. Demonstrate the Benefits (for your patient, the clinician and the practice).

9. Educate the Team and the decision makers as to why you need these instruments.

10. If you are considering a new brand of instrument, consider a trial period before investing in all new kits right away. This will ensure it is a good fit for the practice first.

11. Negotiate: Be prepared to negotiate regarding the budget and types of instruments selected.

12. Have confidence in yourself and your decisions!

13. Smile! Don't forget to smile while presenting your case presentation! A smile is a powerful tool!

Wish me luck "in" Copenhagen tomorrow :)

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Enhancing The Patient Experience
January 16, 2024 at 5:00 AM
by Kathleen Bokrossy

Last week I shared a positive experience that happened to me during a call with our new IT company. I related this to a dental experience and wondered if your patients or clients would or could feel the same way as I did! I shared a Patient Experience Worksheet, as a download for you, and had quite a few people reach out asking if I could go deeper with this.

In today's On-Track Tuesday blog, I have included a Patient Experience Assessment Worksheet that can help you start to think of all the things that you can be doing to enhance the experience. Or perhaps you are already doing many great things, and this can serve as an opportunity to look at where there might be some room for improvements. You can start with the assessment to see where you think you are at with many different aspects of the patient experience. If you work with a team, this is a great exercise to go through to see how everyone perceives what your patients are experiencing. Have each team member write down what they think is currently happening in your practice and invite everyone to share their perceptions with the other team members.

The idea is to go through the experience through your patient's eyes. What do you think the experience looks like for them, through their eyes currently? Now, write a second one, but this time, write the story based on what it COULD look like if you were providing the ultimate experience that would leave them feeling wowed and wanting to share it with the world! Please email for the patient experience worksheets.

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Delivering and Receiving the Best Experience
January 9, 2024 at 5:00 AM
by Kathleen Bokrossy

It is late in the day (3:30pm my time) and I haven't had a chance to start my blog. It has been a super busy start to the year and the go-go-go set in right from the get go!

There are some tasks on my list of things that I do not want to do. I handled one of them today and it was an IT issue with our communication software. We are in the middle of switching IT companies at the same time needing to make this update to our communication software with a deadline fast approaching. It has been on my mind, so much so that it would wake me up at night around 2am. Today had to be the day I tackle this. And guess what?! I did. It took a great part of the day but I had the best experience, thanks to the fellow who went above and beyond to help me.

My experience with him today inspired me to write about the things we can do at the dental office that go above and beyond what people would expect. I know I will be finding a place to write a review as this guy was amazing.

After dealing with an IT company that provided sub-service customer care for far too long to myself and my team, being treated with this level of care today was an even bigger treat.

There are so many companies and people offering 'meh' care and service. I refer to this type of service as "pushing the pencil". If you can visualize pushing a pencil, please do, and you will see what I mean. Many people just push what they can do away from them and let others handle it. They try to give the illusion that they are working hard, but don't actually do the things things that really help people.

Too many people push the pencil. They don't go above and beyond what they could be doing to really make an impression.

It is when we go above and beyond what people would normally expect from a dental office that we turn our patients into our raving fans.

By going through the patient experience from the patient's eyes, you can look for ways that will blow them away with the service you provide. They will leave your practice feeling the wow and care and will want to share it with the world. Like me, doing this now, today.

If you would like a worksheet on the Patient Experience to go through with your team, please email We go through this exercise ourselves here at rdhu from time to time as well. It is a great exercise to go through to always look for ways to improve. Going through the patient experience will help get your team aligned and remind everyone of the care and service we all would love to receive and should be providing.

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Embrace the Fresh Start: Cracking Open a New Journal and Planner for the New Year
January 2, 2024 at 5:00 AM
by Kathleen Bokrossy

Happy New Year! I hope you had a wonderful holiday surrounded by loved ones. For me, I had a great holiday season with my kids all home, my mom and sisters, etc. After missing a full family Christmas because of the years of the pandemic and the winter storm last year, this was a long time coming! My heart is full and I am excited to embark on the adventures of 2024!

One of the things that I love to do at the beginning of a New Year is crack open a new journal and goal planner!

The beginning of a new year often brings a sense of renewal, a chance to start fresh, and an opportunity to set new goals and intentions. There's something magical about cracking open a new journal and planner with the pristine pages waiting to be filled, the blank canvas that holds the promise of organizing thoughts, plans, and dreams for the upcoming months. It's the excitement of new beginnings and the potential for both personal and professional growth.

Another thing that I like to do is look ahead to next New Year's Eve. What does this look like? Who am I? What accomplishments have I made? Have I stuck with the healthy habits that I wanted to incorporate? What relationships have made my heart full? Am I happy in my workplace? Who do I want to be in one year's time?

Visualizing one year ahead and then looking back to the year can help you with your plan. How did you get there? What goals did you have to set and achieve? What were the daily habits?

As an example, if it is a financial goal. What is the goal? Visualize and also write it down as if it is already happening. Then assess all the things that you have to do to make that happen. Break it down into quarterly goals, then take it even further and create daily goals.

Is it a health goal? Perhaps there is a hill that you would like to hike. What do you have to do to be able to conquer that hill?

Perhaps you want to be running a successful perio program in your practice. Can you take the lead? What does this look like for your practice? How does this feel to you knowing that the team and client communication and acceptance of treatment have never been better? What do you have to do to get there to make this happen?

If we don't set goals, see, and believe in the future, or live with intention and with purpose, we may find that next year will look like the previous year, and that's no fun! Before we know it we are doing the same thing over and over.

I started diving into goal setting over 10 years ago and it is amazing the things that can happen when you have a plan and you live with intention.

I journaled when I was young and then skipped a bunch of years and am now back at it. It is amazing to look back at all the things I did as a child and young adult. Journaling is something that helps you get to where you want to be. It is also a way to remember loved ones and where they are at, at this particular time. It is a testament of time! There might be days filled with triumphs and achievements, while others may hold challenges and lessons. Yet, through it all, the journal remains a steadfast companion—a record of personal evolution and a testament to resilience and determination.

Tracking is a key part of implementing change. I have printed off a 30-Day Tracker for this month and with that will write down all the key elements that are part of my goals. It is a one page, at-a-glance reminder as to where I am with respect to my goals. Please email for a copy!

Happy journaling, planning, tracking and creating in this New Year! Here's to a great 2024!

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Thankful for 2023!
December 19, 2023 at 5:00 AM
by Kathleen Bokrossy

This will be our last On-Track Tuesday blog and email for 2023! rdhu will be closed as of Saturday, December 23rd and will re-open on Tuesday, January 2nd.

I wanted to take this time to thank you for being a part of rdhu!

We have had an incredible year and have so much to be thankful for. We are thankful to you, a valued member of our community, for allowing us to be on this professional journey with you. We are thankful for our corporate partners, who help us in our profession by continuing to evolve and innovate so that we can provide best practice to our patients and clients.

It truly is a remarkable time to be in our profession.

We appreciate your support and look forward to next year! There are many exciting things in the making for 2024 that we know will Transform the Dental Hygiene Experience for you, your practice and your client/patient.

Wishing you and your family all the best over the Holiday Season!

Merry Christmas, Happy Holidays and Happy New Year!

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

December Reflection
December 12, 2023 at 5:00 AM
by Kathleen Bokrossy

December is such an exciting month! Not only is it a time where we unwind, relax and spend time with our loved ones; but also, a time to reflect on the past year and plan for the next.

Reflection serves as a powerful tool for both personal and professional growth. Looking back at the past year, did you set goals for yourself? If you didn't, what goals can you set for next year to help with your growth? If you did set goals, have you achieved these goals or have you forgotten some of them and need to modify? Perhaps you are going to carry them into 2024?

Wherever you are with your goal setting and your professional and personal development, we hope you take this time to relax and reflect and plan for 2024.

To help you with your planning, I have created a worksheet for you that you can print to help create your professional goals. Please email for the worksheet.

We have LOTS coming up in January to help you kick start the year! Please take a look below.

If you would like some help with your QA records, I am presenting an online QA Workshop in January. I hope you will join me. Let's start 2024 off with success!

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

The rdh View with Dr. Sanjukta Mohanta
November 28, 2023 at 5:00 AM
by Kathleen Bokrossy

This Friday, December 1st, at 12pm EST we have our popular 1-hour CE show The RDH View with Dr. Sanjukta Mohanta!

Dr. Sanj has been presenting with rdhu for a few years now, so many of you may already know how wonderful she is. She has also presented in Saskatchewan and BC this year, so you may have had the opportunity to see her there.

Sanj's recent Editorial in Oral Hygiene demonstrates a glimpse of the kind of authentic person she is. Click here to read it!

Our topic with Dr. Sanj this Friday is on:

Smiles for Change: Exploring Volunteering Opportunities for Dental Professionals

Sanj is passionate about giving back. She was practicing dentistry and just going through the motions. She wasn't enjoying her profession and essentially her life until she reframed her thoughts and started doing what gave her passion.

We hope you will join us to hear more about Dr. Sanj's story and discover some volunteering possibilities that just may change your life and perspective! Click here to view the recorded episode!

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

rdhu's Transformational Conference - Thank You!
November 21, 2023 at 5:00 AM
by Kathleen Bokrossy

Thank you to those of you who joined us for our rdhu Transformational Conference this past Friday.

The feedback was amazing! Everyone enjoyed the learning and transformational takeaways that they can implement into their practice right away.

Thank you to our presenters and friends, Christine Crawford, Jo-Anne Jones and Dani Botbyl, for sharing your expertise with us.

Thank you to our friends at Dentsply Sirona who offered their beautiful state-of-the-art facility to host our event at the Dentsply Sirona Academy.

And to our friends at Crest & Oral B, thank you for your support as well. We appreciate you and our members appreciate all that you do for our profession! Everyone left with the newest version of Compass, a professional development program designed by Crest & Oral B in partnership with rdhu.

Without our corporate partners, these types of events just wouldn't be possible.

And a big thank you to the rdhu team, Beth, Pearl and Mary Tess, for helping make this day happen!

We love our live streaming courses but when we get the opportunity to be in person, to give a hug, have a chat and immerse ourselves in the learning, it doesn't get any better than that!

So thank you!! We can't wait for next year's conference!

Tell me and I will forget...

Show me and I may remember...

Include me and I will learn and truly understand...

That is "The rdhu Way" and our motto, and one that we can really dive into during our in-person courses and events.

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Self-Initiation Update for Dental Hygienist
November 14, 2023 at 5:00 AM
by Kathleen Bokrossy

We received exciting news recently regarding Self-Initiation in Ontario. We no longer are required to go through a Self-Initiation process to work independently. The College of Dental Hygienists of Ontario has rescinded the Standard for Self-Initiation. It is different for every province when it comes to working independently; however this news is exciting for all dental hygienists as it moves our profession in a positive direction.

The timing could not have been better for this new app to be launched for those wishing to explore Independent Practice.

Collab Dentistry has been launched in Ontario and will be launching in other provinces in the near future. So the more dental hygienists and offices downloading the app, the faster they will be able to launch in other provinces.

The Collab Dentistry concept is similar to the Airbnb app as it connects dental hygienists looking to rent an available operatory, and connecting available operatories with dental hygienists!

You now have the opportunity to start your own business, rent out an operatory from a dental practice or independent dental hygiene clinic and treat your own clients on your schedule (depending on where you are practicing), without the investment that goes along with a brick and mortar type of business!

Our friends at Collab Dentistry will help you every step of the way.

For our Ontario RDH's, visit Collab Dentistry today, download the app and book your op! You could be practicing independently starting in 2024!

Do you have an available op in your practice? Visit Collab Dentistry, download the app, add it to your desktop and rent out your operatory! This could be the win-win you have been looking for!

For some of the other provinces, where you can work independently, or where you have an op available, we encourage you to download the app to help get this opportunity available in your province!

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

One Laser Per Op!
November 7, 2023 at 5:00 AM
by Kathleen Bokrossy

Do you have a Soft-Tissue Diode Laser in your practice but are not utilizing it?

At rdhu, we believe in One Laser Per Op. This is the key to implementing a successful laser program into your practice. If you have to share one laser between multiple dental hygienists, chances are you aren't running a successful laser program in your practice.

Here is the thing. If you have one laser in your practice that no one is using, first things first, get one dental hygienist trained/certified on using the Soft-Tissue Diode Laser. Then go back to your practice, dust off that laser, calibrate it and set it up in that dental hygienist's op. Get the laser program running successfully and then add another laser to the next op.

Sharing a laser is like sharing an ultrasonic unit. It just doesn't work and can't happen. Utilizing the diode laser to its fullest extent would mean that you use it so much so, that you can't bare to have it leave your op!

If you don't have a laser in your practice and have never been trained, I encourage you to add this skillset and this essential technology to your armamentarium. Join us at rdhu and take part in both the lecture and didactical training that is required in order to implement lasers into our practice. We also cover what the ROI (Return on Investment) is for the laser, and have recently added a template that we will send you back to your practice with to help you prepare a case presentation on why you would think it is important to get a laser in your practice.

We currently offer laser training in British Columbia, Alberta and Ontario. Click here to see upcoming training dates!

In Ontario, we offer a laser training course every month at rdhu. These fill up quickly. We also offer a special customized day for your team at rdhu (or in your practice), where it is just your hygiene team or the entire team may attend as well. When the dental hygienists are going through the didactical training, the other members of the team are reviewing the marketing and planning strategies.

When practices are hiring new talent and have a diode laser, many assume that all dental hygienists can utilize the laser and are disappointed and in a panic looking for training ASAP. While others are aware of this and will only hire dental hygienists who have gone through the training or certification.

Add this skillset and training to your arsenal. Go back and utilize the technology that is in your practice, or feel prepared and confident to go back to your office with all the reasons why you are excited to offer lasers into your practice. You got this!

Depending on the guidelines of the province/state you are practicing in, here are some of the reasons why you should implement lasers into your practice:

1. Stand out from the crowd (as a dental hygienist). This is a great tool to add to your CV or resume.

2. Stand out from the crowd (as a dental practice). People talk and share experiences.

3. Provide exceptional, leading edge technology for your patients.

4. Elevate your Non-Surgical Periodontal Program.

5. Help those who suffer from painful herpetic lesions and potentially prevent them from returning.

6. Desensitize and expedite the healing of apthous ulcers.

7. Add lasers to your whitening program.

8. Disinfect an area prior to debridement to help reduce aerosols and the occurrence of bacteremia.

9. Target pathogenic bacteria with a minimally invasive approach.

10. Help reduce sensitivity prior to debridement enhancing patient comfort.

The Soft-Tissue Diode Laser is a tool that once you implement, you will be reaching for it several times all day.


Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

30-Day Challenge
October 31, 2023 at 4:00 AM
by Kathleen Bokrossy

I started a couple of 30-day challenges last week to help me stay focused, get organized and reach some of my goals that I have for myself for 2023.

I have had a busy 8 months, and a few things have gotten away from me, so I thought let's implement some of the things that I need to get done and track my progress so I don't forget my path and to help remind me of what I need to focus on. If you are anything like me, if it isn't in front of me as a reminder, I will forget to do it and will slip back into my routine.

So, my two 30-Day Challenges are:

1 - Do weight training every day. I have been really good at making sure I am walking every day, moving as much as possible and eating healthy. What I need to incorporate is weight training.

2 - Organize my home. Organize a drawer, a cabinet or a rack from a closet every day, as I have been in my new home for 3 years now and it is time to de-clutter, get donations ready and get re-organized!

30-Day Challenges are great, even if it is you doing it on your own and not through an organized challenge; that said, it can be a good idea to share with loved ones what you are up to, for support and encouragement, if you need it.

If you are looking for some change, or feeling in a rut or perhaps just not making progress toward a goal, a 30-day challenge just might be the thing for you.

Whether it is a fitness challenge, an organizational challenge, creative challenge or a habit-building challenge, committing to a 30-day period of focused effort can be a game changer! A 30-day challenge can lead to personal growth, self-discovery and overall achievement for accomplishing a goal.

Build New Habits: One of the most compelling reasons to take on a 30-day challenge is the opportunity to build new habits! There are many theories on how long it takes to establish a new habit, but typically "they" say it takes about 21 to 30 days. By committing to a challenge for 30 days, gives you the time and structure needed to creative positive and hopefully lasting changes in your life!

Boost Self-Discipline: Self-discipline is key when trying to create new habits. By sticking with a 30-day commitment with yourself you are essentially telling yourself that you are doing something and sticking to it no matter what! I think this is the foundation to creating your non-negotiables. This 30-day self-discipline challenge can help you accomplish bigger and more challenging goals. It also helps you break down a big goal to smaller focused goals that may be easier to accomplish.

Break the Comfort Zone: We often get stuck in doing the same old same old and unless we have a plan, do it, and track it, we may find ourselves never really growing or trying something new and can easily maintain the status quo.

Create a Sense of Achievement: Let's face it! It feels really good when you commit to something and see positive change. It is incredibly rewarding. Sticking to something, like a 30-day challenge, can boost your confidence and self-esteem. These small wins serve as building blocks for tackling larger goals and can be the foundation for your bigger goals.

In a world and a profession where we are go-go-go, it is good to step back, breathe and plan something that perhaps has been in the back of your mind to do, or a fear that you want to overcome, or a new skill to learn, or something creative you would like to try, or simply to get organized. The 30-day challenge is something that can help you break free from the day-to-day.

If you would like the 30-Day Challenge Worksheet to print and use please email us at I have two of these printed at this time and have been making sure that each day I have a check-box marked off for the day. It is very motivating and I hope you find it helpful.

Looking for some Professional Development goals for 2023? Please visit and see how you can finish the year strong.

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Yearly Goal Planner
October 24, 2023 at 4:00 AM
by Kathleen Bokrossy

It was so nice to see many of our members, meet up with old friends and make new ones at TODS in Kelowna last week! Beth and I arrived back home on Sunday after a very energizing week away. It felt really good for the soul to be amongst a fabulous group of dental professionals! Thank you to everyone who attended our sessions.

When I look back at this year, I cannot believe that we only have one week left of October! 2023 is almost over! There is still so much to do! Have you met your goals for 2023?

We have many great events and programs coming up before the end of the year, and are already receiving registrations for next year's hands-on programs.

If we can help you achieve your professional goals in any way, please let us know! In the meantime, email for a copy of our Yearly Planner for you to download, print and work on achieving those goals!

The complete calendar is also available by clicking here so you can take a look at all that is happening in this academic year.

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Fall Conferences
October 17, 2023 at 4:00 AM
by Kathleen Bokrossy

We are on our way to Kelowna today to take part in the TODS conference! We hope to see many of you there. Between Beth and I, we have 3 lectures and one workshop (repeated twice). I am presenting 'Sleep Apnea: A Not So Silent Killer! What dental hygienists need to know to help save lives' and 'Energy Management for the Dental Hygienist'. Beth is presenting 'Furcations, Concavities, Projections, Oh My!' We are both presenting a hands-on sharpening and instrumentation workshop as well. It will be a busy week but one we have been so looking forward to for some time. If you are from the area and haven't registered, please be sure to register and join us!

Our Transformation Conference is only one month away and we hope many of you can join us. We are at 50% capacity at this time, so please be sure to register ASAP to avoid disappointment. Dentsply Sirona is bringing Dr. Polly Huang up from the States to present with us. Dr. Polly was a dental hygienist and is now a periodontist. The amazing international presenter Jo-Anne Jones, will be with us. Christine Crawford, who many of you know and love from her courses with rdhu, will be presenting on Radiography. Finally, the one and only, Dani Botbyl, who has recently retired from Dentsply Sirona but who is not quite ready to hang up her inserts, will be presenting as well. Beth and I will be the hosts and are excited for this day. Crest & Oral B are co-sponsoring this event, which in addition to Dentsply Sirona's support, has helped us offer this day to you for $149!

If you are ready for a transformational experience, or feeling a little bored or stuck, we encourage you to join us at TODS or rdhu's Transformational Conference and plan to get re-energized!

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Energy Boosters! What Gives You Energy?
October 10, 2023 at 4:00 AM
by Kathleen Bokrossy

For the last couple of On-Track Tuesday blogs, we discussed energy drainers. Over the last several years, I started taking note of what (or who) drains my energy and what (or who) gives me energy. These are called Energy Drainers and Energy Boosters. If you missed the last couple of On-Track Tuesday emails, be sure to look back and use the worksheet to help you identify the things that leave you feeling drained and have you think of some strategies on helping you cope with such drainers. Do things (or people) really need to be part of your life? Or, if it is something tangible, can it be corrected (ie. Replacing dull instruments with new)?

This week, we will take a look at our Energy Boosters! What gives you energy?

These are things that give you a sense of accomplishment, boost your energy, and help you not only work towards your goals; but also, just help make your day feel fulfilled.

Some of the energy boosters could be:

~ working out and/or stretching in the morning

~ not looking at your phone (that would be an energy drainer that perhaps you have since turned into a positive habit and replaced with a good stretch session)

~ starting your day with a glass of water (before having that cup of coffee)

~ cleaning out a closet or drawer (keeping your house neat and organized)

~ using essential oils

~ watching a great movie that you love or listening to your favourite era of music

~ taking a hike with your family

~ implementing meditation

~ spending time with a mentor

~ developing a hobby (scrapbooking, playing the piano)

These are some examples of what could possibly work for you as energy boosters.

Often times, we know that these things will help us feel good about ourselves but are put on the back burner as we tend to be caring for others and live busy lives.

We need to live with intention and plan our days, otherwise, our days will be planned for us.

Create the list of the things using the worksheet below and think about ways that you can get more energy boosters in your life!

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Energy Drainers Continued
October 3, 2023 at 4:00 AM
by Kathleen Bokrossy

I wanted to continue on the theme of last week's On-Track Tuesday where we looked at our Energy Drainers.

An Energy Drainer comes in all forms and it is good to identify what drains you, recognize the signs (ie. a tight throat) and then look for ways to be able to either remove yourself from a situation or address and fix what is draining you. Like I mentioned last week, it could even be the tools in your hands that drain you!

Some people bring unexpected lightness and comfort to your life. They crackle with energy, practically electrify you with their presence (These are a part of your Energy Boosting list that we will take a look at next week). And then there are those who leave you feeling stressed out and drained. After you spend time with them you just feel exhausted. We come across these types of people from time to time and hopefully when you are in their presence, you won't be with them for too long.

Some examples are those who feel the world is against them. They may be looking for us to acknowledge how hard it is for them. There is the "charmer" who talks alot and likes to be the centre of attention. Some people may look to others to blame. We have those who will always "one-up" us, where no matter what story you are sharing, it has happened to them and in a much worse way. We have the bossy ones, who need to control everyone's actions. Oh, I could go on!

These are just a few of the energy drainers that we may come across in our everyday life including our workplace, whether it be a patient or a co-worker!

The important thing is to recognize these "energy vampires" and look for ways to deal with them. Many times, it is on us and how we react to these types of people. If we try to not let them ruffle our feathers so much, perhaps less energy will be drained.

Here are a few things that may help when you are near an energy vampire:

- When you have a difficult patient, it does wonders when you are extra nice to them! You never know what is going on with them and you may just lift their spirit and help them get through their day!

- Walk away. No matter which type of energy drainer you're dealing with, you are allowed to walk away. Many of us find this really hard to do. We are afraid of being thought of as impolite and we don't want to offend people or bring attention to ourselves.

- The moment you feel zapped or stressed out, remember to take a breath. Breathing is so powerful and a wonderful way to centre yourself. There are different breathing techniques that you can use that will relax you quickly. Just follow the breath and tell yourself that you know what's happening and you can deal with it.

- Use your energy! You can imagine an energy shield around you and create a buffer. or picture an image that makes you happy and put yourself there, even if only for a few moments.

- Set boundaries. I often hear of dental hygienists feeling like they are being taken advantage of. Identify the situation and set the boundary that you will no longer do XYZ. As an example, the time you require for certain treatments, or working through lunch, etc. You can be vocal and set the boundaries that work for you.

- Step Back. Often when we step back and take a look at what type of people are aggravating us, often it is a trait that we may not like in ourselves. It could be something about you that you haven't quite worked out in yourself. It is interesting when you do look at this from a different lense how you can see those who bother you, perhaps have a similar trait as you.

Feel free to email for the worksheet to identify your energy drainers. Next week we will look at what boosts our energy and ways we get more of it!

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Identifying Your Energy Drainers
September 26, 2023 at 4:00 AM
by Kathleen Bokrossy

I am preparing my 'Energy Management for the Dental Hygienist' presentation that I will be presenting at TODS this year, on Friday, October 20th.

A part of this program is helping dental hygienists identify their energy drainers.

Identifying our energy drainers is a critical aspect of maintaining our overall well-being and productivity. These energy drainers can manifest in various forms, such as negative relationships, stressful environments, or unproductive habits. Recognizing them allows us to take proactive steps to mitigate their impact on our lives. When we pinpoint the sources of our exhaustion or frustration, we gain the power to make necessary changes, set boundaries, and allocate our time and resources more wisely. This self-awareness empowers us to prioritize activities and relationships that genuinely nourish our physical and emotional energy, ultimately leading to increased resilience, improved mental health, and a higher quality of life. In essence, identifying energy drainers is akin to decluttering our lives, enabling us to channel our energy into pursuits that align with our values and aspirations.

I have created an 'Energy Drainers Worksheet. Please email if you would like a copy. The idea is to write down the things that make you feel drained and come up with a plan on how you can deal with them.

Energy drainers can be the tools in your op. Perhaps it is your worn-out hand instruments or ultrasonic inserts, an old chair or your gloves being too small. It could be the environment in which you practice. Finding your energy drainers and making necessary changes can be life/practice changing!

Thank you for your support and for reading!

Have a great week!


What's Important Now?
September 19, 2023 at 4:00 AM
by Kathleen Bokrossy

We are all living in a time of busyness with so much going on in every different direction that it can feel overwhelming at times.

Many years ago I heard of a concept called W.I.N. It is a simple but powerful acronym for What's Important Now and was developed by a famous Notre Dame Football coach Lou Holtz. Holtz instructed his players to ask themselves this question "What’s Important Now?" at least 35 times a day. He wanted them to think about it when they woke up, while they were in class, study hall, the weight room, the practice field, standing on the sidelines during a game and while on the playing field at a game. Holtz wanted his players to be able to learn to focus on what mattered the most at any given time.

Since discovering this concept I have made it a part of my every day. It helps me to be present and focus on what is important at that particular time.

If you are feeling overwhelmed, or you feel you aren't being present while at work and thinking about all the things to do and all the people you have to take care of at home, or vice versa, at home and thinking about all the things you have to do and should do for work, try this concept. It was a game changer for me.

Thank you for your support and for reading!

Have a great week!


8 Simple Secrets to Being Indispensable in the Dental Practice
September 12, 2023 at 4:00 AM
by Kathleen Bokrossy

I just completed a 4-Part Series in the Oral Hygiene Journal with the Oral Health Group.

The series is called 8 Simple Secrets to Being Indispensable in the Dental Practice.

Everyone wants to feel indispensable; although we realize that no one really is indispensable, it is important for us to have this mindset to flourish in our workplace. There are even books available on this topic as this is something that many strive for.

I speak and engage with dental hygienists every day and often hear the pain that many are feeling in their dental practice. They don’t feel noticed. They have no voice or input. They are not engaged and are stuck on the hamster wheel. A program may get started in the practice, but it never gets fully implemented or it doesn’t sustain.

I am excited to share strategies on how you can stand out as a dental hygienist. How you can have your voice heard and be an innovator, a planner, and an implementer!

Strategies that will not only have your patients/clients looking to you, wanting to see you, and respecting you; but also, your team members as well. Strategies that will help you succeed and essentially be in a position in your office that fulfills you.

Being indispensable in the workplace is attainable! I am sharing the links to the articles below.

Being “Indispensable in the Dental Practice” is something we can all strive for to give us purpose and to feel noticed and valued. From having a Positive Mindset (Secret #1) to being a Leader (Secret #2), to Specializing (Secret #3), to being a Life-long Learner (Secret #4), to Sharing Your Knowledge (Secret #5), to Mastering the Art of Selling (Secret #6), to Being Innovative (Secret #7) to Being an Implementer (Secret #8), these are all things in our reach! What can you do in your practice to be “Indispensable in the Dental Practice?”

Part 1

Part 2

Part 3

Part 4

Click here to subscribe to Oral Hygiene Journal. If you have an article that you would like to publish, please contact me. I am on their Editorial Committee for the Oral Hygiene publication and would love to hear from you!

Thank you for your support and for reading!

Have a great week!


In-Person Learning at rdhu!
September 5, 2023 at 4:00 AM
by Kathleen Bokrossy

Although we love online learning, nothing is more impactful than in-person programs at our beautiful facility!

Come and immerse yourself in a day or a weekend of learning new skills and networking with like-minded dental hygienists. Look at things a little differently and open your mind to new possibilities.

When we created rdhu almost 15 years ago, a major part of the offering was to bring dental hygienists together to share and learn from one another, in-person, in a small group setting. Our presenters are highly skilled and trained and we are confident that you will take away some gems that will really be life and practice changing.

rdhu is a safe space with no judgement. No matter what your skill level is, we can assure you, rdhu is for you.

In-person hands-on training is essential to grow as a dental professional.

For many years, when I owned my own dental instrument company, I would present at conferences and dental practices and would always hear how much dental hygienists appreciated the hands-on experience. We only know what we know and without a mentor, or a course that is offered beyond our dental hygiene school, we really are stagnating ourselves and robbing ourselves of an amazing opportunity for change and transformation. Not only for your patients and your practice but for ourselves as well.

To experience perhaps an easier way, or more effective and efficient way, or to look at something a little differently can be an ah-ha moment and often a life saving moment for our patients as well.

If you haven't attended hands-on training at rdhu, I hope this inspires you to Think Outside the Tray and expand your skillset. I often see in the Facebook groups, that some only look for the "free" CE online. That isn't what being a professional is about. We encourage you to invest in yourself!

Lifelong learning is about actively seeking knowledge, skills, and experiences. It is a pursuit of learning far beyond our formal education or checking off the boxes for our Quality Assurance requirements.

From Myofunctional Therapy, to Oral Cancer Screening, Instrumentation and Orthodontics for the dental hygienists, we have dental hygienists coming from different provinces based on their Scope of Practice. Click here to access the hands-on courses that are coming up!

I encourage you to participate in a hands-on training program and leave rdhu with new found confidence all the while enhancing your practice!

Thank you for your support and for reading!

Have a great week!


What's Coming Up in the Fall?
August 15, 2023 at 4:00 AM
by Kathleen Bokrossy

This is a busy time of year for us at rdhu as we prepare for our upcoming Academic Year ~ September 2023 - June 2024!

We are excited for all things rdhu (ie The Dental Hygiene Quarterly Summer Special in partnership with The CDHA, our first time ever, All Access Virtual Pass, and our upcoming hands-on courses. We are holding a mini conference at Dentsply Sirona on Friday, November 17th with Key Note speakers Dr. Polly Huang and Christine Crawford and some pretty amazing Power Hours in the afternoon with the fabulous Jo-Anne Jones and Dani Botbyl joining in! So please Save the Date!

We are thrilled to have all of our rdhu presenters taking part, in full-swing and energy, recording over the summer and also, preparing their upcoming presentations to deliver engaging, evidence-based research to help you stay current and implement positive change into your dental hygiene practice.

Not only are we preparing for rdhu over the summer but also our presenters are preparing for other upcoming events outside of rdhu!

Here is what is coming up outside of rdhu...


Beth Parkes and Dani Botbyl in Edmonton, Alberta at the Northwest Dental Exposition and Beth at the Saskatchewan Oral Health Conference.


The ODHA Special Event featuring Kerry Lepicek.

Spectrum Day in Toronto, featuring many rdhu presenters. Joe Siegfried, Liisa Moore, Kerry Lepicek, Beth Ryerse, Anna Louise Tolan and our good friend, Jennifer Turner, who will be presenting on the Business of Dental Hygiene.

Both Beth Parkes and myself will be presenting at TODS in Kelowna, BC this year. 3 lectures between the 2 of us and 2 hands-on instrumentation workshops that we will be presenting together.

It sure is so great to be able to travel again to conferences and meet up with many of our dental friends!

Thank you for all that you do! Delivering exceptional care to the public and staying current in this ever-growing and changing field! Growth = Happiness!

If you have any questions, please feel free to reach out!

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

Annual Summer Retreat
August 29, 2023 at 4:00 AM
by Kathleen Bokrossy

Our Summer Specials are coming to a close this week! Thank you to all of you who registered for the Dental Hygiene Quarterly Buy 1 Year Get 1 Year FREE ($149 for CDHA members) and/or the All Access Virtual Pass to all rdhu Live Streaming Courses for the 2023-2024 Academic Year!

Our team had our annual summer off-site meeting/retreat last week where we spent a few days reviewing last year, celebrating our wins, looking at things that do not serve us so we can make a change this next academic year, and planning an exciting year ahead!

I surprised the team with organizing a paddle board yoga session! It was good fun, team building and my body felt it for 5 days! :) I also had posted 8 X 10 pics of each team member on the wall and throughout the few days, encouraged each other to write a word or two about that team member on a post-it note to stick to the pics. This was also a nice way to recognize each others unique abilities.

Do you meet annually for an off-site retreat with your team? It is good to do on so many levels. It is good to connect on a personal note, to recharge, to be somewhere outside of the office and to block off this time to work ON the business, rather than IN the business.

We are excited about the rdhu All Access Virtual Pass as we have a nice group of dental hygienists who will take part and take as many courses as they like. We are also very thankful for all our presenters who are a part of this! This pass will give you access to ALL Live Streaming courses for one price. Some offices have purchased a pass for each dental hygienist from their practice and will strategize following the sessions to discuss how they can implement their new knowledge into their practice to really make transformation happen! At the end of the day, we don't offer courses through rdhu so that it can be a Check-Box "got my CE hours" experience! We are about the "wow" and the "ah-hah" moments, where we can really make an impact on transformation in the dental practice.

We have our conference in November coming up at the Dentsply Sirona Academy, which will be super amazing and lots of hands-on in person courses scheduled as well.

I know this week will be a busy one with the specials wrapping up, as we have many calls, emails and contact forms from the website coming in! We appreciate your patience with us and will get back to you with your inquiries ASAP. If you are from a practice and would like special pricing and a unique registration to sign up more than one person, please email us at and either Pearl or Mary Tess will get back to you!

Thank you for your support and for reading!

Have a great week!


Kathleen Bokrossy, RDH ~ President

All Access Pass and Summer Special FAQs
August 8, 2023 at 4:00 AM
by Kathleen Bokrossy

Our Summer Specials are well underway, and we are so appreciative of all of you who have registered for either the All Access Virtual Pass and/or the Dental Hygiene Quarterly buy 1 Year and get 1 Year for